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Service Manager - Older Adult Health Hub
Salary: HSO Level G10 $164,510 - $173,830 per annum
Location: Cockburn
Unit/Division: South Metropolitan Health Service > SMHS Community Services
Work Type: Fixed Term - Full Time
Position No: 00117108
Closing Date: 2026-07-08 4:00 PM
CRVCID 735382
This is a Fixed Term Full-Time appointment for 76 hours per fortnight with the possibility of extension(s) and/or permanency. The initital period or end date of the Fixed Term vacancy is 30/06/2027.
This is where jobs become careers, passion finds its purpose, and your voice finds its place. Are you ready to dive headfirst into the community taking excellent health care where it's needed? Then South Metropolitan Health Service is the perfect place to start!
South Metropolitan Health Service (SMSH) is seeking a Service Manager to lead the team at our Older Adult Health Hub (OAHH) in Cockburn.
Position Description
The Older Adult Health Hubs are a new model of care for the older adult providing safe and quality care through integrated, community-based intervention supporting individuals in achieving optimal health. These specialist-led older adult hubs are part virtual, part physical and will deliver and integrate with services that focus on proactive and responsive care, illness and injury prevention, risk prediction and early intervention.
The Service Manager will provide strategic and operational leadership for the Older Adult Health Hub. They will manage and support a multidisciplinary team including Care Navigators, Nursing, and Allied Health staff, and will facilitate integrated care by developing relationships with a variety of stakeholders including medical specialities, nursing, allied health and primary and community care providers.
The Service Manager role is instrumental in refining and developing the service model to ensure it meets its core objective: to provide older adults with chronic and complex conditions access to coordinated, person-centred care in the community that supports wellness, reduces avoidable hospitalisations, and improves health and social outcomes. Key responsibilities include overseeing day-to-day operations, which encompass the effective management of physical infrastructure, human resources, and financial assets. The role also involves supervising staff, fostering strategic partnerships with community services, identifying and addressing service gaps, and ensuring the Hub remains responsive to the evolving needs of patients and primary care providers. In addition, the Service Manager is accountable for meeting reporting requirements, including performance metrics, resource utilisation, and service outcomes, to support continuous improvement and transparency. This position will be based at the Cockburn Integrated Health and Community Facility located in Success and may require travel across the SMHS catchment area.
SMHS delivers quality, safe and effective hospital and health services within a catchment area stretching more than 3300 square kilometres across the southern half of Perth.
Our vision is Excellent health care, every time. You can read more about SMHS in our Strategic Plan here.
Our Values guide our work in every action, and that includes recruitment and employment! SMHS encourages Aboriginal people, people from culturally and linguistically diverse backgrounds or LGBTI communities, and people with disability to work with us. Whatever your age, race, gender, religion, sexual orientation, and family/carer responsibilities are, we ask that you consider bringing your expertise to our workforce.
Want to know more? We encourage you to contact Alicia Raguseo, A/Director of Community Services on 0403 684 295 or via email
[email protected]
If you are ready to partner with us see the application instructions below:
Your application should include:
A copy of your current CV and a Cover Letter
A statement addressing the Essential selection criteria in no more than 2-3 pages
The names and contact details of two (2) current referees who can attest to your suitability for this role.
These documents should be complete and ready to attach prior to applying online. Please ensure you allow enough time to complete the online application process as you will be required to answer various questions and attach your documentation.
If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.
Employee Benefits
Our employees enjoy a range of benefits which may include (in line with operational requirements):
Professional Development Opportunities and Study leave/assistance
Flexible working arrangements
Flexible leave arrangements
Other professional and location-based allowances
For further information click here.
Are you eligible? To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).
WA Health embraces diversity and is committed to eliminating all forms of discrimination in the provision of our service. We are committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy and as a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. Aboriginal people are encouraged to apply.
WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.
Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.
Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted.
LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.
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