Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview
About the Role
We have an exciting, newly created opportunity for an experienced Clinical Psychologist to help shape the future of psychological injury management within Victoria's workers compensation scheme.
As our Principal Psychologist, you'll bring deep clinical expertise in trauma, PTSD and complex psychological injury to help design and embed an innovative psychological injury model that improves outcomes for injured workers, employers and claims teams.
Working closely with senior leaders and industry stakeholders, you'll help build a best-practice framework for managing psychological injury claims, particularly those involving first responders and workers exposed to trauma and cumulative stress.
Initially, your focus will be on developing and implementing a clinical model that strengthens triage, early intervention, recovery and return to work outcomes across the psychological injury claim lifecycle.
Over time, the role will evolve into a broader strategic advisory position, providing clinical governance, influencing organisational capability, supporting employer engagement initiatives and contributing to psychosocial risk prevention strategies.
This is more than a traditional treating clinician role. This is a rare opportunity to build something new and leave a lasting impact on how psychological injury claims are managed at scale.
How you'll make an impact
-
Leading the ongoing evolution and clinical enhancement of Gallagher Bassett's psychological injury claims model
-
Applying a clinical lens to psychological injury claims involving PTSD, acute stress, cumulative trauma and other complex presentations.
-
Partnering with claims leaders to enhance triage, early intervention and escalation frameworks.
-
Providing expert clinical advice on complex and high-risk psychological injury cases.
-
Partnering with treating practitioners and provider networks to promote recovery-focused outcomes.
-
Building trauma-informed capability across claims teams through education, coaching and practical tools.
-
Analyzing trends and opportunities to improve psychological injury performance and return to work outcomes.
-
Supporting the establishment of clinical governance processes and quality standards.
-
Developing trusted relationships with key employers and government stakeholders.
-
Contributing to future psychosocial risk prevention and workplace mental health initiatives.
-
Travelling occasionally to client sites, including emergency services and first responder organisations across Victoria.
About you
About You
We’re looking for a Clinical Psychologist who combines strong clinical expertise with the ability to influence at an organisational level.
You are passionate about improving outcomes for people experiencing psychological injury and have the credibility to engage with clinicians, employers, claims professionals and executive stakeholders alike.
What are we looking for?
-
Registration as a Clinical Psychologist with AHPRA with clinical endorsement.
-
Significant experience assessing and treating PTSD, trauma and complex psychological injury.
-
Experience working with first responders, emergency services personnel or similarly trauma-exposed populations.
-
Strong understanding of trauma-informed practice and recovery-oriented care.
-
Demonstrated ability to influence policy, programs, frameworks or systems beyond individual treatment delivery.
-
Exceptional stakeholder engagement and communication skills.
-
The ability to translate clinical thinking into practical strategies that improve outcomes.
-
Organisational Psychology or workplace mental health experience, experience within workers compensation, insurance or injury management environments, and/or exposure to psychosocial risk management and prevention strategies will be highly regarded
What we can offer you:
-
Attractive remuneration packaging and hybrid work arrangements, including Work from Home opportunities.
-
9 day fortnight (after the completion of your probationary period).
-
Paid Parental Leave to support your family life.
-
Reproductive leave.
-
A friendly, collaborative, and supportive working environment.
-
Opportunities for ongoing education and development, as well as genuine career progression.
-
Corporate health insurance discounts, fitness passport, wellness programs, and additional purchased annual leave options.
-
Discounts and cash-back offers from hundreds of retailers.
-
Birthday leave – take a day off during your birthday month as a gift from GB!
Ready for Something Different?
If you're ready to move into a role where you can genuinely influence recovery outcomes, build deeper stakeholder relationships, and access broader long-term career opportunities, we'd love to hear from you.
Apply now and discover where a career with Gallagher Bassett can take you.
To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Agency applications will not be considered.
Gallagher Bassett is a proud to be Equal Opportunity Employer. We value inclusion and diversity and are committed to providing reasonable adjustments throughout the recruitment process.
