Area Coordinator (NDIS – Supported Independent Living)
Location: Cranbourne VIC (Office-based with regular on-site visits)
Employment Type: Full-Time or Part-Time (0.8 FTE)
About Blue Heart Community Care
Blue Heart Community Care is a values-led NDIS provider committed to delivering high-quality, person-centred support to people living with disability. We specialise in Supported Independent Living (SIL) services, with a focus on dignity, empowerment, and holistic wellbeing. Our aim is to ensure each participant receives tailored support that aligns with their goals and enables them to live independently within their community.
About the Role
The Area Coordinator plays a key leadership and coordination role in the delivery of Supported Independent Living (SIL) services across a defined area. This position is responsible for ensuring high standards of participant care, particularly for individuals with complex medical, behavioural, or mental health needs.
The role involves providing clinical oversight where appropriate, mentoring Team Leaders, and supporting frontline staff to deliver safe, consistent, and person-centred care. The Area Coordinator also acts as a central liaison between staff, families, allied health professionals, and internal leadership, ensuring effective communication and coordination of supports.
A strong focus of this role is maintaining service quality, supporting staff development, and ensuring all supports are delivered in line with NDIS Practice Standards, individual care plans, and organisational policies.
Key Responsibilities
- Oversee and monitor participant care, particularly for those with complex needs
- Provide clinical oversight where qualified (RN/EEN)
- Attend and coordinate GP, hospital, and specialist appointments as required
- Lead and participate in care team meetings with families and professionals
- Support and mentor Team Leaders and Support Workers
- Manage staff performance and contribute to a positive team culture
- Ensure supports align with NDIS goals, care plans, and behaviour support plans
- Maintain accurate documentation, reports, and incident records
- Work with leadership on service improvements and complex cases
About You
The ideal candidate will demonstrate strong leadership capability, sound clinical or sector knowledge, and the ability to manage competing priorities in a dynamic environment
Essential Criteria
- Nursing qualification (RN or EEN) or related field
- Minimum three years’ experience supporting people with complex needs
- Experience leading and supporting staff
- Knowledge of NDIS Practice Standards and person-centred care
- Strong communication and organisational skills
- Ability to work independently and manage priorities
- Current NDIS Worker Screening Check, Working with Children Check, First Aid and CPR
- Valid driver’s licence and reliable vehicle
Highly Desirable
- Current AHPRA registration (RN or EEN)
- Experience working with multidisciplinary teams
- Understanding of clinical documentation and risk management
Why Join Us
- Values-driven organisation focused on quality care
- Supportive team environment
- Flexible employment options (Full-Time or Part-Time 0.8 FTE)
- Opportunities for professional development
How to Apply
Please submit your resume and a brief cover letter addressing the key criteria
Blue Heart Community Care is an equal opportunity employer and encourages applications from people of diverse backgrounds
Job Types: Full-time, Part-time, Permanent
Pay: $40.00 – $50.00 per hour
Education:
Licence/Certification:
- First Aid Certification (Required)
- Working with Children Check (Required)
- NDIS worker screening check (Required)
- National Police Check (Required)
- Driver Licence (Required)
- AHPRA Registration (Preferred)
Work Authorisation:
Work Location: In person
