Avanade is growing rapidly in Microsoft’s Mid-market and Corporate space (the upper end of what Microsoft calls its SME&C segment) and has embarked in a journey to transform the IT Services market in that space.
Avanade is already serving hundreds of SME&C clients across AI Business Solutions, Cloud & AI Platforms, and Security. Our focus now is structure and repeatability — packaging 25 years of enterprise experience into scalable, predictable motions designed specifically for SME&C. To enable this- we have launched a dedicated SME&C Business Unit which will have Solution specific ‘Catalyst Squads’ which will be virtual teams taking an opportunity for prepackaged and repeatable ‘Catalyst Solutions’ from qualified lead through to delivery completion .
The AI Transformation Change & Adoption Lead will drive adoption of Avanade’s Agentic Platform, agent-based solutions and AI-enabled ways of working across SME&C client delivery and operations. The role sits within the APAC squad and works closely with the AI Specialist & GTM Lead, AI Architect and Catalyst Squad Lead to ensure AI transformation engagements deliver measurable adoption, responsible usage and operational value.
Unlike other cross -Squad roles , this role has a deeper AI transformation remit. It focuses on user adoption of agents, workflow redesign, agent lifecycle adoption, responsible AI governance behaviours and the shift from traditional delivery to AI-augmented delivery and operations. The role ensures clients and Avanade teams do not simply deploy AI and agents, but embed them into day-to-day work, governance, measurement and continuous improvement.
Key Accountabilities
