RMC Plumbing Services is looking for self-motivated positive person for the position of part-time Office Administrator/Operations person to work alongside our office team.
Duties include reception, answering customer enquiries on the phone, supporting management and assisting in the daily office operations and administration requirements. The Administration/Operations role will include a welcoming reception for clients and suppliers, with a strong focus on customer service.
The ideal candidate shall have excellent oral and written skills and be able to organise and prioritise their work. At least 2 years experience in an administration role is essential. Training will be provided on all our office and system operations.
The position includes a BONUS - paid day off for your birthday!
Responsibilities:
Assisting with maintaining work schedules
Preparing purchase orders and processing
Provide excellent customer service to clients
Answer and direct phone calls
Answer and direct emails in a prompt manner
Assist in managing client accounts, quotes and bookings
Processing accounts receivable, accounts payable and debt collection
Provide accurate and efficient MYOB data entry.
Maintain client and supplier data: via our cloud-based SIMPRO field service and mobile work force management system
Typing reports as required
Must be able to work flexible hours from 7:00am up until 4:30pm and comfortable with securing the premises.
Knowledge and Skills:
Excellent customer service skills
Must be able to work unsupervised and autonomously
Excellent time management skills and the ability to prioritise work
Attention to detail and problem-solving skills
Ability to work under pressure and in a fast passed working environment
Excellent written and verbal skills
Must be proactive and have a flexible approach to work
Experience using MYOB accounting software
Experience creating and formatting Microsoft Office Programs eg Word and Excel
Good organisational skills and can multi-task
Experience in Office Administration
Comfortable using social media, posting on our facebook page and answering queries.
Must have National Police Clearance
Experience in the Plumbing Industry is not essential as in house training will be provided.
We are offering a permanent part time position with varying hours of 25-35hrs work between 7.00 am to 4:30pm (Monday to Friday to be determined) and relief work for when other staff are on leave. This is a long term position with potential for full time position for the right person.
To apply for this position, please send in a cover letter, resume and a current photo of yourself, using the form below.