Set amongst 70 acres of manicured gardens, lush countryside and breathtaking mountain views, voco Kirkton Park Hunter Valley offers guests a unique, elevated experience in the heart of wine country. From our regionally inspired cuisine to crafted cocktails and boutique weddings, our food and beverage team plays a crucial role in creating unforgettable moments.
We are looking for a hands-on Full Time Food & Beverage Manager to lead our team across a range of outlets. If you’re someone who thrives on the floor, leads by example, and knows how to deliver exceptional guest service while driving team engagement and operational excellence — this could be the perfect next step in your hospitality journey.
You’ll play a key role in delivering our superior guest service experience and will respond to guest needs and issues as they arise. You’ll supervise, direct, and support our F&B teams with their day-to-day operations, ensuring engagement, development and a consistent standard of excellence throughout all service periods.
Every day is different, but you’ll mostly be:
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Directing, coaching, and developing a team of committed hospitality professionals
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Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them
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Managing food and beverage standards to deliver against our commitment to responsible business practices
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Working closely with the General Manager and Finance team to set, monitor and refine budgets and drive revenue
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Overseeing daily team performance, coaching and mentoring staff on service standards and guest engagement
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Handling guest feedback and resolving issues promptly to ensure a positive experience
What We need from you:
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At least 2 - 3 years experience in a hotel food & beverage or restaurant leadership position
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Extensive beer, wine, and cocktail knowledge
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Previous experience with point-of-sale systems, in particular Shiji – Infrasys, would be highly advantageous
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Previous experience managing team rosters
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A current NSW Responsible Service of Alcohol (RSA) certificate
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Excellent verbal and written communication skills
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A dynamic, confident, and professional personality with a genuine passion for hospitality
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High standard of personal presentation and attention to detail
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Flexibility to work across a 7-day rotating roster including nights, weekends and public holidays
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We are open to offering visa sponsorship for the right candidate
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
