- Research and establish the main deliverables for each customer's account.
-
Determine ways to grow the account over the year and the most appropriate means of creating and maintaining a business relationship.
-
Determine the sales objectives, targets and initiatives for major customers in the marketplace and set targets.
-
Develop account schedules on a weekly, monthly and quarterly basis.
-
Research and determine new accounts and business opportunities.
-
Establish likelihood of success, potential revenue, and new potential business gains.
-
Analyze market trends that are affecting business growth and new/ developed client cases.
-
Assist in the resolution and troubleshooting outstanding accounts.
-
Quoting rates, filling rate request and customer requirements through trade desk and handling sales enquiries and information.
-
Deliver a positive customer service experience at all opportunities.
-
Document generation and release.
Requirements:
- Tertiary qualifications in a related field.
-
3 years’ experience in the shipping or cargo business.
-
Demonstrated knowledge of shipping export documentation.
-
Previous experience with import/export shipping and market and customs practice.
-
High level of computer literacy and presentation skills, including IQ Ship operating system.
-
Previous experience handling exports.
-
Previous leadership experience.
Function:
Countries & Business Development
Publish in Internal Career Page:
No
