About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the `Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.
MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.
About the Role
An exciting leadership opportunity exists to lead the day-to-day delivery of the Court Integrated Services Program (CISP) and Assessment & Referral Court (ARC) programs at Heidelberg Magistrates' Court.
In this influential role, you will oversee a multidisciplinary team of case managers supporting people on bail who present with multiple and complex needs. You will provide leadership, coaching and clinical oversight, ensuring high-quality, client-centred case management and effective risk management practices.
As a trusted leader, you will make critical decisions regarding client risk, service delivery and resource allocation, while maintaining fiscal responsibility and supporting positive outcomes for clients, the court and the broader community. You will also work collaboratively across programs, contributing to the delivery of Family Violence, Koori Court and other initiatives as required, and provide support to teams across locations when needed.
Key responsibilities include:
- Lead the day-to-day delivery of CISP and ARC programs.
- Provide supervision, coaching and mentoring to case managers, including clinical risk assessment and mitigation support.
- Manage team performance, development and annual PDP processes.
- Allocate resources and workloads to ensure responsive and effective service delivery.
- Maintain key stakeholder relationships across courts, community services and partner agencies.
- Support Family Violence, Koori Court and other programs as required.
- Manage a small client caseload and contribute to high-quality client outcomes.
This is a rewarding opportunity for a skilled people leader who is passionate about developing high-performing teams, driving service excellence and making a meaningful impact within the justice system.
About You
To succeed in this role, you will bring:
- A relevant tertiary qualification (minimum Diploma level highly desirable) in social work, psychology, occupational therapy, case management or a related discipline.
- Demonstrated experience supporting clients with multiple and complex needs, with expertise in one or more of the following areas: mental health, alcohol and other drugs (AOD), family violence, or homelessness.
- Strong case management and clinical risk assessment skills, with the ability to make sound decisions in complex environments.
- Experience providing supervision, coaching and support to case managers, including guidance on clinical risk management and best practice approaches.
- A collaborative leadership style, with a passion for developing people, delivering quality outcomes and supporting vulnerable clients to achieve positive change.
Click the `Apply Now' button, ensuring you include the following in your application:
- resume
- a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.
