Project Manager IT – NSW Trustee and Guardian
- Temporary full-time vacancy (12 months). 35 hours per week.
- Location: Sydney CBD. Flexible and hybrid working options available.
- Clerk Grade: 9/10. Salary $129,464 to $142,665 plus super and annual leave loading.
At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state’s most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.
The Information and Technology team delivers secure, modern, and efficient digital services by maintaining robust technological infrastructure, developing and supporting critical business applications, and leading strategic technology initiatives aligned with the organisation’s objectives.
This is an exciting opportunity to join the Information and Technology team at NSW Trustee and Guardian and lead the delivery of high-impact IT projects that support critical services to the community.
As a Project Manager, you will be responsible for managing complex projects from initiation through to completion, ensuring outcomes are delivered on time, within budget, and aligned to organisational strategy and priorities. You will work closely with stakeholders across the agency to drive improvements in service delivery to our customers, while contributing to stronger project management practices and continuous improvement.
- Lead the end-to-end delivery of complex ICT projects, managing scope, schedule, budget, quality, risks, and dependencies to achieve successful outcomes.
- Develop and maintain key project artefacts including business cases, project plans, status reporting, benefits realisation plans, and RAID registers to support strong governance and decision-making.
- Engage and collaborate with stakeholders across the organisation to drive alignment, manage expectations, and resolve issues across both technology and business domains.
- Monitor project performance and proactively manage risks, issues, and changes to minimise impacts and keep delivery on track.
- Provide clear, timely reporting and advice to senior stakeholders on progress, risks, and implementation challenges.
- Support and guide project team members, ensuring effective coordination, delivery of activities, and adherence to plans.
- Contribute to the continuous improvement of project management methodologies, tools, and practices across the organisation.
Sound like you? We would love to hear from you!
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:
- work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- various leave options (recreation, parental, and flex leave of up to 24 days per year)
- career development including study leave and acting opportunities
- access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
- complete the online application.
- submit a resume (maximum four pages)
- answer the following targeted question when prompted within the application form (Maximum 500 words)
- Targeted question: Provide an example of a significant project mistake you were personally involved in.
In your response (maximum 500 words), clearly explain:
- what happened and your role in it
- what you believe you could have done differently
- what this experience taught you about your own approach
- what you do differently now in similar situations
