• Excellent customer service skills.
• Be passionate about all thing beauty.
• Have knowledge of the beauty Industry predominantly hair removal.
• Able to work in a fast-paced environment.
• Have prior management skills is not essential but a plus.
• Here is your chance to join us and become a part of our growing family that has been around for 30 years.
• Organising and controlling the operations of a hairdressing or beauty salon.
• determining product mix, stock levels and service standards
• formulating and implementing purchasing and marketing policies, and setting prices
• promoting and advertising the establishment's goods and services
• selling goods and services to customers and advising them on product use
• maintaining records of stock levels and financial transactions
• undertaking budgeting for the establishment
• controlling selection, training and supervision of staff
• ensuring compliance with occupational health and safety regulations
• Day to day operations of business including all checklists and reports to be filled out and submitted
• Administering policies and procedures
• Management of time and team members time
• Overseeing the POS system with the salon coodinatorto ensure that all is running smoothly
• Ensuring the highest levels of service is provided for our clients by our team members
• Management of team members, ensuring they are meeting Leah’s Waxworks standards
• Motivation and recognition of team members
• Management of customer complaints
• Organisation of team member meeting
• Preparing agenda items for team member meetings
• Ensuring Salon policy and procedures manual is read by all team members
• Reporting items of team member and customer incidents
• Reporting of sales figures
• Assist Owner in implementing marketing items in the salon
• Assist owner in items as requested
Job Type: Full-time
Pay: From $75,000.00 per year
Work Location: In person