We are looking for a reliable and organised Administration Support Officer to join our team in the office. This role focuses on supporting day-to-day operations for our solar and battery installations, including meter connection applications and general administrative support.
You will work closely with our installers and internal team to help ensure jobs move smoothly from installation through to grid connection.
This role is well suited to someone who is organised, comfortable making phone calls, and enjoys following up on tasks until they are completed.
Key Responsibilities
Assist with meter connection applications
Track and follow up on connection approvals and job progress
Maintain and update job records and documentation
Make phone calls to coordinate installation and connection processes
Support installers and internal staff with job information and scheduling
Monitor outstanding tasks and follow up where required
Keep customer and job records organised and up to date
Provide general administrative support to the operations team
Requirements
Previous experience in administration, office support, or service coordination
Strong organisational and communication skills
Comfortable making phone calls and following up on tasks
Good computer skills (email, spreadsheets, and internal systems)
Ability to manage multiple tasks and keep information organised
Reliable and able to work independently in an office environment
Preferred (but not essential)
Experience working in solar, electrical, utilities, or energy
Experience with meter connections
Customer service or operations administration experience
Pay: $49,900.00 – $60,000.00 per year
Benefits:
Work Location: In person
