Location:
Industry:
Office
Mulgrave
Admin and Secretarial
Are you great with people and looking to take the next step in your career? Our client is seeking a motivated Customer Service Officer to join their supportive team in Mulgrave.
This is a fantastic opportunity for someone with experience in retail, hospitality, or any customer-facing role who's ready to transition into an office environment. You'll bring your strong communication skills, positive attitude, and ability to multitask into a role that combines customer service and administration.
What you'll be doing:
Answering customer and client inquiries via phone, email, and face-to-face
Providing Excellent Customer Service and building positive relationships
Assisting with Invoicing, Sales Support, and General Administration, including Debtor Control
Managing daily emails, phone calls, and related office tasks
Supporting the team in a fast-paced, professional environment
What we're looking for:
Previous experience in Customer Service and Call Center Experience
Someones who comfortable with answering fast paced calls
Strong ability to retain information
Experience in Administration tasks, including Debtor Control
Strong Communication Skills and a friendly, professional manner
Organised, Reliable, and Eager to learn new skills
A Proactive, Team-player attitude
Current Driver's Licence and reliable transport
Why you'll love it:
Monday - Friday hours (8:30 AM - 4.30 PM, no late nights or weekends!)
Supportive and welcoming team environment
Chance to grow your office and administration skills
$37.53 per hour
Casual ongoing position
If you're passionate about helping people, quick to learn, and ready to bring your customer service skills into an exciting new environment, we'd love to hear from you!