Platform Engineer
Your new team
The Technical Services team sits within the Technical Infrastructure department at Auto & General, playing a critical role in keeping our organisation's platforms secure, reliable, and future-ready. We manage and evolve the identity and access management ecosystem that underpins our entire technology environment. With a focus on continuous improvement, cloud modernisation, and security uplift, we're a team that takes pride in solving complex problems and delivering infrastructure that helps Auto & General remain Australia's best insurer.
The role
As a Platform Engineer specialising in Identity and Access Management, you'll be at the forefront of modernising and securing our critical infrastructure platforms. You'll provide technical leadership across identity solutions, drive cloud migration initiatives, and serve as a trusted Subject Matter Expert for business and technology stakeholders alike. This is a hands-on role where your technical depth and problem-solving capability will make a genuine impact.
-
Design, implement, and maintain identity and access management platforms including Okta Identity Engine,
-
CyberArk PVWA, Microsoft AD DS, and AWS Secrets Manager
-
Drive continuous improvement initiatives to enhance infrastructure performance, reliability, scalability, and security
-
Serve as the Level 3 escalation point for critical and complex infrastructure incidents
-
Collaborate with the DevOps team to automate deployment and maintenance processes
-
Implement and maintain monitoring, logging, and alerting tools to proactively identify and resolve issues
-
Participate in cloud migration activities, evaluating and recommending technologies to improve performance and reduce costs
-
Develop and contribute to infrastructure platform roadmaps and technical documentation
-
Share knowledge across technology teams and actively mentor and coach junior staff
-
Ensure infrastructure solutions meet audit, security, and compliance requirements (including APRA/CPS234 standards)
What experience you'll bring:
-
Minimum 2 years of advanced hands-on experience in system administration, operations, and infrastructure support
-
Practical experience with two or more of the following technologies: Okta Identity Engine, CyberArk PVWA, Microsoft AD DS, AWS Secrets Manager
-
Strong knowledge of systems security, identity and access management principles, administration practices and policies
-
Experience with systems automation, scheduling, and scripting
-
Familiarity with Infrastructure as Code (IaC) concepts and tooling
-
Ability to articulate technical solutions clearly to both technical and non-technical stakeholders
-
Experience with enterprise monitoring tools such as New Relic or similar platforms (desirable)
-
Knowledge of Windows Server or Linux Server administration (desirable)
-
Familiarity with agile delivery frameworks and tools such as ServiceNow (desirable)
-
Experience with compliance frameworks such as CPS234 or ISO27002 (desirable)
-
Relevant certifications such as AWS Associate, OKTA Professional, CyberArk Sentry, Microsoft Identity and
-
Access Administrator, CompTIA, or CISSP (desirable)
-
Relevant tertiary qualification in Information Technology, Computer Science, or a related field (desirable)
Location Toowong:
Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The benefits of working at A&G
Be rewarded — we recognise high performance and reward our people for their hard work through bonuses and other perks.
Work flexibility — with options to work from home up to two days per week after probation.
Options for leave — life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us — we've got learning and professional development opportunities to suit everyone.
Give back — our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
Take care of yourself — your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins — we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money — as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
Internal Applicants: Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.
We are accepting referrals for this position. If you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.
