Benefits:
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Opportunity to increase income through extra hours and weekend work.
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Excellent salary benefits including salary packaging to boost take home pay.
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Hands-on buddy shifts and induction training.
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Opportunities to upskill, develop and progress within the organisation.
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A dedicated leadership team to assist, guide and encourage you.
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Strong focus on employee health and wellbeing with assistance programs
available.
We currently have Fulltime Fixed Term opportunities until 30th June 2028 based in either Orange, Bathurst or Dubbo for Support Officers in our Out of Hospital Care team.
About the Team
In-Home Support Services support people in regional communities across NSW and Queensland to live better lives. We empower and support people to lead a happy and independent life, in the comfort of their own home.
About the Role
The Support Officer is required to support the delivery, compliance, administration, customer service for a range of our Community Service Programs - including but not limited to Home Care Packages, CHSP, DVA and Out of Hospital Care. The role provides support and assistance to the team through the provision of coordination of resources, information, processes, and administrative support.
Some key accountabilities of the role will include:
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Support the delivery, administration, intake, and customer service of our In-Home Support Service Programs.
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Maintain client management record systems including accurate data entry and supporting appropriate record keeping processes.
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Provide reports as required on program and service delivery.
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Work with the Coordinators and Case Managers to improve our service delivery and customer satisfaction by assisting with the administration, intake and other support functions required by the Coordinators and Case managers.
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Work with the Rostering Team to provide information and ensure the roster meets all award and program requirements.
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Provide high levels of administrative and intake support, working across a range of customers to support their service delivery.
About You
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Relevant experience, qualifications, and training in any of the following fields – Community Services, Health, Welfare or Administration.
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Previous experience in role that required the provision of administrative or support functions.
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Current First Aid & CPR Qualifications
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Current unrestricted Australian Drivers Licence and willingness to undertake travel in accordance with responsibilities of the role.
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Completion of NDIS Worker Orientation Module ‘Quality, Safety and You’
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NDIS Worker Screening Check and NSW Working with Children's Check
We embrace Equal Employment Opportunity that promotes a diverse workforce and encourage applications from First Nations and Torres Strait Islander Peoples, and applicants from culturally and linguistically diverse backgrounds. People of all ages and abilities including people with lived experience or knowledge of disability are also encouraged to consider a career with us.
You must have the right to live and work in Australia.
Expires 10th September 2026 at 5pm
Come Join Us!
To join our vibrant teams, please submit your application!
WHY WAIT? APPLY NOW!
