Service Delivery Manager – Plumbing
Commercial Maintenance & Minor Works | Hendra
- Lead a high performing trade team
- Own client relationships and operational delivery
Grow your career in a stable, people-first organisation
-
The Opportunity
We’re seeking an experienced Service Delivery Manager – Plumbing to join our Asset Services team based in Hendra.
In this key leadership role, you’ll oversee the day-to-day delivery of commercial plumbing maintenance and minor works, ensuring services are delivered safely, efficiently, on time and to a high standard. You’ll lead a skilled trade team, manage client relationships, and play a hands-on role in driving performance across operations.
This is an excellent opportunity for a strong plumbing leader who enjoys balancing people leadership, client engagement, and operational delivery in a stable, well-supported environment.
What You’ll Be Doing
- Oversee the delivery of contracted plumbing services in line with safety, quality, and client expectations
- Interpret contracts, workflows and systems to plan work, allocate resources, and manage the forward pipeline
- Lead, support and develop a team of plumbers, apprentices and support staff
- Maintain clear communication and reporting with the Plumbing Service Line Manager
- Conduct site visits, manage minor works, and resolve operational issues as required
- Monitor productivity, job quality, and compliance with plumbing standards and regulations
- Build and maintain strong, long-term client relationships
- Partner with HSEQ to promote safe work practices and conduct site audits
- Support recruitment, onboarding and mentoring of technical team members
- Foster a positive, accountable and high-performance team culture
About You
You’re a confident and capable leader with a strong plumbing background and a practical, solutions-focused approach.
You’ll bring:
- Trade-qualified plumber with experience in commercial maintenance and/or minor works
- Current Queensland Plumbing Licence
- Strong leadership experience in a supervisory, service or delivery management role
- Sound knowledge of plumbing standards, regulations and safe work practices
- Proven ability to lead trade teams while balancing client, safety and commercial outcomes
- Strong organisation and time-management skills
- Confidence using job management systems, scheduling tools and Microsoft 365
Clear communication skills and a strong customer-service mindset
-
Due to the nature of the work environment, the ability to obtain a current police clearance is required.
What We Offer
- Competitive salary package + motor vehicle allowance
- Permanent role with clear career progression opportunities
- Supportive, people-first culture with experienced leaders
- Purchased leave program for added flexibility
- CV Life Employee Rewards Program – retail discounts and perks
- Salary sacrificing and novated leasing options
- Discounted corporate private health insurance
- Access to onsite gym and breakfast
- Financial wellbeing support
About Asset Services
Asset Services is an integrated, multi-trade services provider delivering maintenance and minor works across Fire, HVAC, Electrical, Plumbing and Building Services. We operate in critical environments including airports, healthcare, defence, retail centres, transport and logistics, supported by a team of over 220 skilled professionals.
About CV
At CV, we build more than infrastructure — we build careers. With over 800 employees across six locations, we’re proud of our strong culture, long-term client relationships, and commitment to supporting our people to be the best they can be.
Ready to take the next step in your plumbing leadership career?
Click Apply today.
Learn more at www.cvservices.com.au
