Description
Take the next step in your career with Crawford as a Commercial Loss Adjuster in Brisbane. Join the world’s largest publicly listed claims management organisation and gain exposure to a diverse portfolio of commercial property claims.
This is a fantastic opportunity for someone looking to build on their existing experience — whether you are already in loss adjusting or coming from a property claims background — and take the next step into more complex, high-value work, supported by a collaborative national team and clear career pathways.
Why Join Crawford?
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Competitive salary package including annual incentive and car allowance
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Autonomy in a varied, field-based role with real ownership of your portfolio
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Ongoing professional development and support with loss adjusting qualifications
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Strong career progression opportunities within a global organisation (70+ countries)
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Visa sponsorship and relocation support may be available for exceptional candidates.
The Opportunity
Based in Brisbane, you will manage commercial property claims end-to-end, from first notification through to settlement. You will enjoy a balance of on-site assessments and office-based work, engaging with policyholders, insurers, and service providers to deliver fair and timely outcomes in line with regulatory and client expectations.
Key Responsibilities
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Manage claims across the full lifecycle from lodgement to settlement
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Conduct site inspections and assess commercial property losses
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Review policies to determine coverage and liability
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Build strong relationships with key stakeholders throughout the claims process
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Produce clear, high-quality reports and meet SLAs, KPIs, and compliance standards
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Negotiate and settle claims within delegated authority
About You
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Experience in property claims or loss adjusting
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Solid understanding of general insurance practices
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Strong communication and report writing skills
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Well organised, analytical, and able to manage competing priorities
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Professional, customer-focused, and empathetic in your approach
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Comfortable working independently in a field-based role
Key Requirements
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Previous experience in loss adjusting or commercial claims
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Current driver’s licence
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Strong written and verbal communication skills
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Loss adjusting qualifications or relevant professional qualifications (preferred)
Crawford is committed to fostering a diverse and inclusive workplace and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples.
