Ideal Mix Concrete is a family-owned and operated concrete supply company servicing residential, commercial, and civil projects across South Australia. We are seeking a reliable and motivated Administration & Sales Support Officer to join our team and support our day-to-day operations.
This is a part-time position with an immediate start available and potential to grow into a longer-term/full-time opportunity for the right candidate.
Working Hours:
Approx. 6:30AM – 1:00PM
Minimum 4 days per week
This role suits someone who enjoys a fast-paced environment, can think quickly, and is confident communicating with customers, drivers, dispatch, and operations staff.
The successful applicant should be capable of working independently, following company procedures/manuals, and adapting quickly within a fast-paced operational environment.
Key Duties Include:
- Answering incoming customer calls
- Taking and processing concrete sales orders
- Providing pricing to customers
- Processing customer payments
- Updating dispatch and communicating order details to operations staff
- General administration and customer service duties
- Accurately recording and relaying order information
Requirements:
- Minimum 2 years’ experience in the concrete or construction industry
- Fluent English communication skills (verbal and written)
- Strong phone manner and customer service skills
- Ability to multitask and prioritise during busy morning periods
- Existing product knowledge within the concrete/construction industry and ability to quickly learn company procedures and systems
- Strong attention to detail and accuracy
- Ability to handle urgent requests and last-minute schedule changes professionally
- Ability to work in a fast-paced environment and under pressure
- Team player with a positive attitude
- Good computer and organisational skills
- Reliable and punctual with own transport preferred due to early start times
- Availability for occasional additional hours when required
Previous experience taking concrete orders and coordinating dispatch information will be highly regarded. Accuracy and clear communication are essential due to the time-sensitive nature of concrete deliveries.
Pay: From $25.00 per hour
Work Location: In person
