Are you passionate about developing people and creating exceptional guest experiences? Ready to use your hospitality expertise to coach, mentor and inspire others in one of Australia's most iconic island destinations?
Join the Hamilton Island Learning & Development team as a Workplace Trainer, where you'll play a key role in building the skills and confidence of our frontline teams across our Food & Beverage and Hotels divisions. Through hands-on coaching and engaging training, you'll help deliver the service excellence Hamilton Island is renowned for.
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Shape future talent – play a key role in developing our frontline hospitality teams
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Make a real impact – your training directly influences the guest experience across the island
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Join a supportive team – work alongside passionate Learning & Development professionals
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Live in paradise – enjoy island living with everyday essentials including a grocery store, school, gym, medical centre, post office and even our own airport
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Enjoy incredible perks – subsidised staff accommodation, discounts on dining and island activities, ferry concessions and more
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Easy to get to – fly direct from major Australian cities
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Deliver engaging onboarding and workplace training across our Food & Beverage and Hotels divisions
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Coach and mentor team members to build confidence, capability and service excellence
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Support the development and continuous improvement of training programs and competency frameworks
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Monitor employee progress and provide constructive feedback alongside operational leaders
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Ensure training materials remain current, consistent and compliant with company standards and Workplace Health & Safety requirements
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Identify opportunities to improve training outcomes and support continuous learning across the business
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Reinforce Hamilton Island's service standards through practical, hands-on workplace coaching
You're an enthusiastic and approachable trainer who enjoys helping others succeed. You have a strong hospitality background, excellent communication skills and a genuine passion for developing people. Whether you're delivering formal training or coaching team members on the job, you're committed to building capability and maintaining high service standards.
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Demonstrated hospitality experience (Essential)
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Current Driver Licence with the ability to drive on Queensland roads (Essential)
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Excellent communication and interpersonal skills
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Previous supervisory or workplace training experience (Highly regarded)
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Certificate III in Hospitality Operations or equivalent (Preferred)
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Certificate IV in Training and Assessment, or similar qualification (Preferred)
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A positive attitude, attention to detail and the flexibility to work a rotating roster
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders - make your next career move one to remember. Apply now!
