We are seeking a dynamic and commercially minded Head Chef - Retail to lead the back-of-house operations across our exciting, high-profile food brands:
-
PizzAperta Manfredi by Stefano Manfredi
-
Steak & Oyster Co. by Sean Connolly
-
Harriet’s Chicken
-
New Town Thai
The Opportunity
This is a key leadership position responsible for driving performance, consistency, and quality across multiple outlets in a fast-paced environment. You will play a critical role in safeguarding brand integrity while delivering exceptional food experiences at scale.
What You'll Be Doing:
-
Lead and oversee all kitchen operations across the three retail outlets
-
Ensure exceptional food quality, presentation, and consistency aligned with established brand standards
-
Drive operational efficiency, managing labour, stock, and food costs effectively
-
Maintain strict compliance with food safety, hygiene, and WHS regulations
-
Mentor, develop, and inspire a high-performing kitchen team
-
Collaborate closely with front-of-house leadership to deliver seamless, customer-focused service
-
Monitor performance metrics and implement initiatives to improve commercial outcomes
What You'll Bring:
-
Proven experience as a Head Chef or senior multi-site kitchen leader in a high-volume environment
-
Strong background working with recognised or premium food brands
-
Demonstrated ability to manage multiple outlets or large-scale operations
-
Exceptional leadership skills with a passion for team development and culture
-
Strong commercial acumen with a focus on cost control and efficiency
-
Deep understanding of food safety standards and compliance requirements
-
A hands-on, solutions-focused mindset with the ability to thrive under pressure
-
Knowledge of HACCP and food safety standards
-
Willing to work a range of shifts including lunch and dinner as required
-
Available to work across any of the 7 days a week including nights, weekends and public holidays
-
Full Australian working rights
Why You'll Love West HQ
-
Attractive salary package aligned with your experience
-
Full access to gym and pool facilities to recharge and reset
-
Generous discounts across dining, accommodation, fitness and more
-
Let us celebrate your special day with a complimentary Gelatissimo Gelato on your Birthday
-
Recognition Program for all team members and GREAT staff offers
-
Complimentary Lunch or Dinner served up in our very own staff room
-
Uniforms and secure parking
Apply Now!
To learn more about West HQ visit
www.westhq.com.au