About the role
As a Retail Sales Assistant, you’ll help create a warm and memorable shopping experience while introducing customers to the RuRu lifestyle.
Your responsibilities will include:
- Greeting every customer with genuine warmth and enthusiasm.
- Sharing the RuRu story and introducing our brand philosophy.
- Helping customers choose loungewear, plush companions and gifts that suit their needs.
- Delivering exceptional customer service from greeting to checkout.
- Processing sales using the POS system.
- Maintaining beautiful visual merchandising and ensuring the store is always clean and inviting.
- Replenishing stock, receiving deliveries and assisting with inventory.
- Preparing gift packaging and helping create a premium unboxing experience.
- Working as part of a positive team to create a welcoming atmosphere for every customer.
Why join RuRu?
RuRu is more than a retail store. It’s a place where comfort, imagination and everyday moments come together.
If you love cute characters, heartwarming stories and creating meaningful experiences for people, you’ll feel right at home here.
You’ll work in a beautiful, thoughtfully designed store surrounded by our original plush companions and loungewear collection, while helping customers discover a slower, cozier way of living.
As one of our founding team members, you’ll have the opportunity to grow with a young Australian lifestyle brand from the very beginning.
We also offer:
- Staff discount on RuRu products.
- A creative and inspiring workplace.
- Opportunities to grow as the brand expands.
- A supportive team that values kindness, creativity and attention to detail.
We’re looking for someone who
We’re looking for someone who enjoys more than just selling products.
You genuinely enjoy talking with people and making them feel welcome. You love sharing stories, building connections and helping customers discover products they’ll truly enjoy.
If you naturally appreciate cute characters, thoughtful design and cozy home living, you’ll fit right in with the RuRu brand.
You’ll also:
- Have a positive attitude and enjoy working as part of a team.
- Be reliable, organised and take pride in your work.
- Speak fluent English.
- Have previous retail or customer service experience (preferred but not essential).
- Be available to work weekends and public holidays.
As we’re opening a brand-new store, hours may increase as the business grows and during busy trading periods.
At RuRu, we don’t just sell products—we share a cozy lifestyle and create moments that make people look forward to coming home.
Pay: $29.00 – $36.00 per hour
Benefits:
Work Location: In person
