Join our growing multidisciplinary team to help shape our service delivery for PBS.
Sydney NSW - Remote team - Career progression - Experienced leadership team - Competitive salary negotiable for the right candidate
The Clinical Practice Lead is a senior leadership role responsible for the clinical and operational performance of the Behaviour Support Practice team. This role sits between the Managing Partner and the clinical team, providing day to day leadership, accountability and oversight that enables the Managing Partner to operate at a strategic level.
This role is critical to building and sustaining a culture of accountability, professional standards and high performance as the practice scales toward 15–20 team members. The Clinical Practice Lead is the primary point of escalation for the Behaviour Support Team and the primary point of accountability to the Managing Partner for team performance.
KEY RESPONSIBILITIES
Team Leadership & Accountability
- Provide day to day leadership and oversight of the BSP clinical team
- Drive a culture of accountability, professionalism and high performance
- Ensure all team members are working their contracted hours and meeting expectations
- Monitor and manage team calendar compliance, billable entry and administrative requirements
- Identify and address performance issues early, escalating to the Managing Partner where required
- Conduct regular 1:1s with direct reports to provide feedback, support and performance oversight
- Manage onboarding of new practitioners as the team grows
Clinical Oversight
- Maintain a clinical caseload of 15 billable hours per week – this will be reviewed as the team grows
- Provide clinical leadership and direction to the team on complex cases
- Oversee the quality and standard of behaviour support assessments, plans and reports across the team
- Work collaboratively with the team on clinical supervision and quality processes
- Ensure team practice remains compliant with NDIS Practice Standards and the Positive Behaviour Support Capability Framework
Operational Management
- Own the day to day operational rhythm of the BSP team — scheduling, capacity, workload distribution
- Ensure team calendars reflect reality at all times and are updated in advance
- Monitor billable output across the team and identify and address gaps proactively
- Escalate operational risks and resourcing issues to the Managing Partner in a timely manner
- Contribute to practice planning, growth strategy and team structure in collaboration with the Managing Partner
Compliance & Quality
- Ensure the team meets all NDIS registration and compliance requirements
- Work with the Managing Partner on audit preparation and ongoing compliance obligations
- Oversee file audit outcomes and drive remediation where required
- Maintain awareness of regulatory changes and communicate implications to the team
Culture & Development
- Model the professional standards and behaviours expected of all team members
- Create a team environment where practitioners feel supported and held to account equally
- Identify development needs across the team and work with the team to address them
- Support retention of practitioners through strong day to day leadership and consistent feedback
QUALIFICATIONS & REQUIREMENTS
QUALIFICATIONS & REQUIREMENTS
- Tertiary qualification in Psychology, Behaviour Analysis, Social Work, Speech Pathology, Occupational Therapy or related discipline
- Registration or eligibility for registration with the relevant professional body where applicable
- NDIS Worker Screening Check (or willingness to obtain)
- Demonstrated experience delivering behaviour support services under the NDIS
- Proven experience leading and managing a clinical team
- Strong understanding of the NDIS Practice Standards and Positive Behaviour Support Capability Framework
- High level of comfort with accountability, performance management and operational oversight
- Valid driver's licence
We provide an environment where you can thrive and so can your team.
Fun team days you will want to attend in Parramatta or Wollongong
Leadership team with years of experience in the health and medical industry who understand that workplace culture and team well-being come first
If this sounds like you, apply now by sending a cover letter outlining your experience and what makes a great leader as well as an updated CV.
Rolling interviews until the right candidate is found so don't delay.
Pay: $120,000.00 – $132,000.00 per year
Benefits:
Work Location: Remote