About the role
Permanent part time opportunity to deliver professional, client-centred customer service in alignment with Metro North values, ensuring clients are responded to in a timely, efficient, and respectful manner. This position is required to work Monday and Tuesday with a specific focus of Audiology.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
Proficient skills in the use of information technology to facilitate a high level of data quality. Systems include Enterprise Scheduling Management (ESM), Hospital Based Corporate Information System (HBCIS), Smart Referrals Workflow Solution (SRWS), and Microsoft Suite (Word, Excel, and Outlook).
Accurately processes referrals, schedules patient appointments, rescheduling and confirming as necessary and manages pending appointments, expired appointments for patients with a focus of Audiology using ESM, ensuring alignment with the Specialist Outpatients Implementation Standards (SOSIS).
Manage workload appropriately; prioritising tasks, ensuring work is completed within designated timeframes.
Provide a high level of administrative support within a multidisciplinary team ensuring business needs are met to a high standard.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
