- Work with industry-leading brands and products
- Ongoing product training and performance-based salary reviews
- Competitive salary and ongoing development opportunities.
Join Australia's Leading Tool Retailer
Sydney Tools is one of Australia's largest and fastest-growing tool retailers, with over 115+ stores nationwide. Since 2001, we have built a reputation for providing quality tools, expert advice, and exceptional customer service to trade professionals, businesses, and DIY enthusiasts alike.
We are currently seeking a motivated and customer-focused
Retail Sales Specialist to join our team at
Sydney Tools Brookvale.
Whether you have a background in retail sales, customer service, hardware, tools, or a trade qualification and are looking to transition off the tools, we'd love to hear from you.
Position Details
Location: Brookvale
Position: Retail Sales Specialist
Employment Type: Full-Time
Roster: 11-Day Fortnight (Includes 1 Weekend Day Per Week)
Reporting To: Store Manager
What's in it for You?
- Ongoing performance-based salary reviews
- Career progression opportunities within a growing national business
- Job security with an established Australian company
- Ongoing supplier and product training
- Supportive team environment
- Opportunity to develop specialist product knowledge across industry-leading brands
- Employee discounts on a wide range of products
About the Role
As a
Retail Sales Specialist, you will play a key role in delivering exceptional customer service while helping customers find the right products and solutions for their needs.
Key Responsibilities
- Providing outstanding customer service both in-store and over the phone
- Processing sales transactions, quotes, and customer orders
- Promoting current products, services, and special offers
- Assisting customers with product recommendations and technical advice
- Handling customer enquiries and resolving issues professionally
- Maintaining merchandising standards and store presentation
- Participating in ongoing training and development programs
- Contributing to individual and store sales targets
About You
To be successful in this role, you will possess some or all of the following:
- Previous experience in retail sales, customer service, trade sales, hardware, or a related industry
- Strong communication and relationship-building skills
- A genuine interest in tools, power tools, and trade-related products
- Basic computer literacy
- A positive attitude and strong work ethic
- Tradespeople looking to transition into retail sales are strongly encouraged to apply.
Why Sydney Tools?
At Sydney Tools, we invest in our people. We provide the training, support, and opportunities needed to build a rewarding long-term career. Whether you're an experienced salesperson, a retail professional, or a tradesperson looking for a new challenge, you'll be joining a team that values hard work, customer service, and personal growth.
How to Apply
If you're passionate about helping customers and want to be part of a successful Australian business, we'd love to hear from you.
Apply now to join the team at Sydney Tools Brookvale.
Only applicants with valid working rights in Australia will be considered for this position.