Leadership meets Ambition. Culture meets Craft.
WHO WE ARE
TokyoTaco is Sydney's most exciting fast-casual restaurant — where Japanese culinary technique meets Mexican boldness. We fuse flavours, techniques and stories from two incredible culinary traditions to create something entirely our own. Our brand promise is culinary connection — and we live that promise through every dish, every guest interaction, and every person on our team.
Our people are the heart and soul of TokyoTaco. We are invested and passionate about what we do, and you can see it in every interaction. Now we need an exceptional Team Leader to help us deliver that every single day.
THE OPPORTUNITY
This is a full-time Team Leader role at our Sydney venue. You'll be a key part of our leadership team — owning the floor, developing your crew, and making sure every guest leaves with a smile and a story. This is a real step-up role: if you're ready to grow from crew to leader, or you're already leading and want a brand worth leading for — this is your move.
WHAT YOU'LL OWN
● Lead, inspire and develop a FOH team that delivers an outstanding guest experience every shift
● Oversee daily restaurant operations — smooth service, timely food delivery and an on-brand atmosphere
● Coach and mentor team members in real time, providing constructive feedback and genuine care for their growth
● Assist with onboarding and training new team members — getting them up to speed with our standards and culture
● Handle guest feedback, complaints and inquiries with confidence, professionalism and warmth
● Manage opening and closing procedures including cash handling, register balancing and securing the venue
● Monitor stock levels, assist with inventory management and flag issues before they become problems
● Ensure the restaurant is always clean, welcoming and compliant with all health and safety regulations
● Be the go-to energy in the room — set the standard and the team will follow
WHAT YOU'LL BRING
We're looking for a natural leader who's passionate about people, food and doing things the right way.
● Proven experience as a team leader, supervisor or senior crew member in a fast-paced hospitality environment (preferred, not required)
● Strong leadership and communication skills — you inspire people, not just manage them
● Excellent customer service instincts and the ability to handle challenging situations with calm professionalism
● The ability to juggle multiple priorities in a busy service environment without losing your cool
● A genuine team-first mentality — willing to roll up your sleeves and lead from the front
● Flexibility to work across evenings, weekends and public holidays
● Current RSA (Responsible Service of Alcohol) certificate — or willingness to obtain
● Current Food Safety Supervisor certificate — or willingness to obtain
WHAT YOU GET
● Competitive pay in line with the Award — including penalty rates and allowances
● Discounted staff meals — the full TokyoTaco menu, every shift
● TokyoTaco branded uniform — black, clean, relevant
● Real career growth — we develop and promote our people, and this role is a genuine stepping stone to store management
● Autonomy and ownership — we trust our leaders to lead
● A workplace that invests in your development with ongoing training and support
● A crew that actually cares — a genuine team culture
Ready to lead? Let's MEET
Pay: From $28.90 per hour
Benefits:
Work Location: In person
