- Contribute to a world without housing poverty
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Competitive Salary + Super + Salary Packaging + other benefits
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Full Time role based at Eight Mile Plains, Brisbane
We are Hiring
We are seeking a full time, Asset Administration Officer to join our Eight Mile Plains office.
About Us
Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.
At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.
The Role
As an Asset Administration Officer, you will provide high-quality administrative and customer support services to ensure the efficient operation of our asset and facilities functions. Working closely with internal stakeholders, contractors, and customers, you will help coordinate maintenance activities, manage work orders, process invoices and purchase orders, and maintain accurate property and contractor records.
Key responsibilities include:
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Providing efficient and accurate administrative support to the Asset Management team
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Managing and responding to customer enquiries in a professional and timely manner
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Coordinating and distributing maintenance work orders to contractors and monitoring progress
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Processing invoices and purchase orders and maintaining accurate records
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Maintaining property management and contractor databases
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Supporting asset-related projects and continuous improvement initiatives
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Assisting with contractor onboarding and compliance requirements, including WHS documentation and LinkSafe administration
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Supporting the Asset Maintenance Officer in the management and completion of work orders
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Contributing to a positive, collaborative, and customer-focused team environment
About You
You are a motivated and customer-focused professional with strong administration skills and a genuine commitment to helping others. You enjoy working in a dynamic environment, can manage multiple priorities, and take ownership of delivering quality outcomes.
To be successful in this role, you will bring:
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Previous experience in administration, customer service, property, maintenance coordination, or a similar support role
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At least two years' experience working in a fast-paced customer service environment
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Strong organisational skills with excellent attention to detail
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The ability to communicate effectively with customers, contractors, and internal stakeholders
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Sound computer skills and confidence using databases and business systems
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A proactive approach to problem-solving and continuous improvement
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The ability to remain calm, resilient, and professional when managing competing priorities
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A collaborative approach and willingness to support colleagues across the organisation
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An understanding of, or willingness to learn about, the challenges faced by people experiencing social disadvantage
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A commitment to supporting access to safe, quality housing and fostering a sense of belonging within the community
Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).
As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.
Why Join Us:
At CHL, you'll have the opportunity to work in a supportive and collaborative environment where your contributions are valued. You'll be part of a team that is passionate about making a difference.
In addition, we care about our people and that’s why we offer:
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Flexible work options to support your work-life balance.
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One day off a year as a ‘You Day’ to celebrate you
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Salary packaging and novated leasing to maximise your take-home pay.
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Learning and development programs to help you grow in your career.
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Wellbeing initiatives including EAP, and access to health programs.
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A values-driven culture where you’ll be supported, recognised, and empowered to make an impact.
Join us in shaping an organisation that truly values its people and communities.
Apply:
To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please contact John Cornwell, Asset and Facility Coordinator on [email protected] or 07 5655 1138.
We look forward to hearing from you.
