Job description
Agency Attorney-General’s Department Work unit Legal Services and Policy Coordination
Job title Business Support Officer Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $77,344 - $88,179 Location Darwin
Position number 10321 RTF 352619 Closing 30/07/2026
Contact officer Serena Rodrigues, A/Director Legal Services and Policy Coordination on 08 8985 8125 or
[email protected]
About the agency https://agd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=352619
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
Provide comprehensive, confidential, administrative coordination to the business area to ensure quality operation and service delivery,
including the delivery of training to legal services staff and facilitation of new employee inductions.
Context statement
Legal Services and Policy Coordination provide a range of practice management and corporate services to the Legal Services Division,
including outsourcing legal work to private legal service providers.
Key duties and responsibilities
1. Provide comprehensive administrative coordination which may include:
- delivering well-coordinated administrative support services such as monitoring, preparing, and managing information and reports
and developing robust work processes.
- managing general enquiries and liaising effectively with stakeholders to assist in the smooth operation of the division.
- maintaining appropriate administrative systems, registers, processes, databases, and records management.
- ensure client-centric services and the management of effective and efficient workflows.
- managing a range of procurement functions including travel, liaising with suppliers, purchasing, and processing transactions.
- Coordinate and administer training activities, including scheduling, learner support, maintenance of learning environments, and
delivery assistance to meet participant needs.
- Contribute to the development and delivery of induction programs that support staff capability in the effective use of divisional
systems and processes.
- providing support to working groups/committees as required.
2. Liaise in discreet and confidential manner with a range of people across all levels of staff within the agency, Executive and other
internal and external stakeholders.
Selection criteria
Essential
1. Proven ability to work effectively in a team support role; with a high-level of personal motivation, attention to detail, sound judgement,
the ability to maintain confidentiality and a clear understanding of the need for tact and diplomacy.
2. Knowledge and experience in delivering well-coordinated administrative support services; including document preparation, collation
and distribution, management of information and records; and developing robust work processes.
3. Experience operating in a fast-paced environment with strong organisational and time management skills; with demonstrated ability
to prioritise tasks.
4. Sound knowledge of learning and development practices, including training delivery, needs analysis, and evaluation of training
outcomes.
5. Demonstrated ability to work autonomously, with minimal supervision.
6. Sound knowledge in computer systems, records management and business systems, or the ability to obtain.
7. Well-developed interpersonal, oral, and written communication skills, with a demonstrated ability to communicate professionally and
effectively at all levels and with people from diverse backgrounds.
Desirable
1. Certificate III in office administration or business.
Further information
The successful applicant will be required to undergo a criminal history check. A criminal history check will not exclude an applicant from
this position unless it is a relevant criminal history. A pre-employment form is to be submitted with your online application, to support the
selection panel in assessing your application.
