Full Time; Sydney: CBD, Inner West & Eastern Suburbs
Key Responsibilities…
Process improvement/reengineering – study current processes, document them, work with clients and colleagues to reengineer them as required.
Automation opportunity identification – work with clients’ representatives and RPA developers to identify processes suitable for automation.
Business case – work with SMEs and colleagues to develop business cases to support automation/process reengineering.
Capture and document all required material to allow RPA developers to build required solutions.
Stakeholder management – manage stakeholder expectations, build trust, keep clear priorities, keep realistic timelines and keep them up to date as required.
Successfully deliver projects in Agile environments at a SCRUM Master capacity (including facilitating Journey Mapping sessions, Sprint Planning, and Sprint Demo sessions with stakeholders).
Solution architecture design – lead in designing, specifying, and selecting information system solutions considering functionality, data, security, integration, infrastructure, and performance.
Creating handover documents to be delivered to clients at the end of each project.
Facilitator – act as a catalyst for process/business owners and process improvement teams (SMEs) to achieve defined improvement of objectives and specific goals.
To be successful in this role you will need…
Solid Process Excellence experience (e.g. Lean Six Sigma) with proven experience working as a BA or similar role with experience in process reengineering.
Tertiary qualification and/or relevant industry certifications.
Demonstrated experience in analysis, interpretation, and translation of business requirements into viable solutions and compelling business cases.
Proficiency in Business Process Mapping, identifying alternative solutions, and recommending new approaches in order to drive continuous improvement.
Experience with documentation, functional specifications, cost modeling, and project scheduling.
Good understanding of project management processes and methodologies.
Advanced knowledge of the Microsoft suite (Excel, Visio, Access, Word).
Exceptional communication and relationship-building skills with strong facilitation, influencing, and negotiating skills.
Highly developed written skills.
Proven critical thinking and problem-solving skills.
Exposure to Agile environment.
To contribute to project delivery and implementation.
To be a team player.
To be a dynamic and motivated individual who takes pride in delivering quality results.
An understanding of process automation is preferred.
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