Assistant Venue Manager – New Entertainment Venue
HiParty Amusement | Box Hill, Melbourne
HiParty Amusement is looking for an experienced and motivated Assistant Venue Manager to join our team and help launch and operate our exciting new entertainment venue.
This is a hands-on leadership role. You will work closely with the Venue Manager to ensure smooth daily operations and deliver an excellent customer experience.
Key Responsibilities
- Supporting the daily operation of the venue
- Managing and supervising team members
- Assisting with staff rostering and shift management
- Training and supporting staff
- Handling customer enquiries and resolving customer complaints
- Overseeing cashier and POS operations
- Monitoring machine performance and arranging basic troubleshooting or repairs
- Ensuring machines are regularly restocked
- Managing prize redemption and stock
- Allocating cleaning duties and ensuring high venue cleanliness standards
- Assisting with opening and closing procedures
- Helping create a fun, safe and welcoming environment for customers and staff
About You
- Previous experience in hospitality, entertainment, retail or venue management
- Strong leadership and communication skills
- Excellent customer service skills
- Confident handling customer complaints and resolving problems
- Good computer and POS system skills
- Highly organised and reliable
- Able to work evenings, weekends and public holidays
- Comfortable working in a fast-paced environment
This is a great opportunity to join an exciting new entertainment venue from the beginning and grow with the business.
Full-time position available. Salary negotiable based on experience.
Please send your resume to [email protected]
Pay: $53,000.00 – $101,859.55 per year
Benefits:
- Employee discount
- Profit sharing
- Salary packaging
Work Location: In person
