North Coast Support Services is seeking experienced NDIS Support Coordinators to join our team as independent subcontractors.
This remote opportunity is suitable for self-motivated Support Coordinators who want flexibility, autonomy and the opportunity to build and manage their own participant caseload.
The role
The contractor will:
- Help participants understand and implement their NDIS plans
- Connect participants with appropriate funded, community and mainstream supports
- Coordinate providers and multidisciplinary stakeholders
- Monitor plan implementation and budget sustainability
- Maintain accurate, compliant case notes and service records
- Prepare progress reports and supporting documentation
- Identify and respond appropriately to participant risks and safeguarding concerns
- Build professional relationships and develop participant referrals
- Manage their own availability and caseload
Caseload expectations
North Coast Support Services does not currently guarantee participant referrals, minimum hours or income.
Contractors are expected to develop and maintain their own caseload through professional networking and referral development. Once established, contractors should aim to deliver approximately 20 approved billable hours per week.
Any participant introduced to North Coast Support Services must freely choose the provider and enter into an appropriate service agreement.
Contractor remuneration
This is a genuine independent subcontractor arrangement.
- The contractor receives 60% of revenue actually received by North Coast Support Services for their approved, compliant and billable services.
- The current Level 2 Support Coordination rate provides approximately $60.00 to the contractor per approved billable hour.
- Payment is made after North Coast Support Services receives payment for the relevant services.
- No separate payment is provided for non-billable administration.
- No minimum caseload, hours or income is guaranteed.
- Initial 12-month subcontractor agreement with the opportunity for extension.
Essential requirements
Applicants must have:
- Previous NDIS Support Coordination or relevant complex case-management experience
- A sound understanding of NDIS plans, funding and service systems
- Strong communication, coordination and professional report-writing skills
- Capacity to work independently and maintain compliant records
- A relevant qualification in social work, community services, disability, human services, nursing, allied health or a related field
- Current NDIS Worker Screening Check
- Current National Police Check
- Working with Children Check where required
- Australian Business Number
- Appropriate professional indemnity and public liability insurance
- Own computer, telephone and suitable private home-working environment
What North Coast Support Services provides
- Flexible remote working
- Established organisational systems and procedures
- Administrative and compliance framework
- Access to organisational templates and participant-management systems
- Participant referrals where available, although these are not guaranteed
- Opportunity to develop a substantial independent caseload
To apply
Please submit your résumé and a brief cover letter outlining:
- Your NDIS Support Coordination experience
- Relevant qualifications
- Current availability
- Existing professional and referral networks
- Your capacity to develop a caseload of approximately 20 billable hours per week
- The geographical areas or states you can service
Pay: $60.00 – $61.00 per hour
Benefits:
Application Question(s):
- What experience have you had in case management?
Licence/Certification:
- substantial case-management experience (Required)
Work Location: Remote
