What your day could look like
As a Medical Records Administrator, you'll play a vital role in ensuring clinicians have the right information at the right time. From maintaining accurate records to supporting patient flow across the hospital, your work helps deliver safe, timely care for the community.
Every day, you'll contribute by:
Ensuring patient records are accurate, accessible and delivered where they're needed most, enabling seamless care
Supporting clinical teams by managing both digital and paper-based records systems with efficiency and care
Prioritising urgent requests and coordinating record movements to keep appointments and treatments on track
Building strong working relationships while delivering responsive, courteous service across the hospital
Let's talk about you!
You're organised, dependable and bring a calm, focused approach to your work, even when things get busy. You take pride in getting the details right because you know it matters to patient care. Whether you're navigating systems or supporting colleagues, you act with integrity, treat others with dignity, and contribute to a positive, team-first environment. You're motivated by making a meaningful impact and being part of a service that supports the wellbeing of the community.
Here's what will help you thrive in this role:
Strong accuracy and attention to detail when handling sensitive information
Confidence using computer systems, including Microsoft Office applications
Ability to prioritise tasks and manage competing demands effectively
Excellent communication skills and a commitment to service-focused teamwork
You'll stand out from the crowd if you have experience in a healthcare or records environment and/or familiarity with medical terminology.
Most importantly, you're someone who values compassion, integrity and teamwork, and wants to contribute to better care outcomes every day.
Why Join Darling Downs Health?
At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference - and the career possibilities are endless.
Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.
Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.
Your career at Darling Downs Health also comes with meaningful rewards:
Maximise your take-home pay with salary packaging and generous leave entitlements
Enjoy flexible work arrangements that support balance and variety
Access professional development funding, study leave and clear career pathways
Be part of a diverse and inclusive culture that values learning and collaboration.
Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.
For a full list of benefits, visit: Darling Downs Health Benefits
Your future is here. Where are you?
If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.
Click 'Apply Now' to submit your application and upload the requested documents.
Find out more about us!
Visit our careers site to learn more about working with Darling Downs Health:
www.health.qld.gov.au/darlingdowns
Work with Us | Toowoomba
#WorkDDHHS #OpportunityImpact #TheyreHereThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
