Job Description
Responsibilities
The Employee will fulfill duties in two primary capacities:
Field Application Engineer (75%)
The Employee will be responsible for executing technical sales support, pre-sales activities, and customer engagement. Key responsibilities include:
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Conduct technical discovery engagements, technical sales presentations, and product (value proposition) demonstrations.
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Create and deliver (both live and on demand) quality technical content to assist sales and marketing campaigns and initiatives.
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Quickly understand client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners.
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Serve as a technical expert to help the Sales Team drive the sales process for assigned opportunities and accounts, thereby reducing the sales cycle.
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Expand the sales pipeline within targeted accounts and act as the primary technical liaison.
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Participate in strategic and tactical planning related to sales and business opportunities.
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Drive adoption and reinforce the value of Altium’s product portfolio by increasing subscription commitments, renewals, and brand loyalty.
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Continuously expand technical knowledge proactively by exploring technical content and the Altium product roadmap.
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Maintain knowledge of competitor products, features, and emerging technologies to strategically position Altium’s product capabilities with prospects and customers.
Trainer, Content Developer (25%)
As an External Contractor Certified Trainer & Content Developer, the Employee will:
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Train customers with a high level of professionalism using Altium Training Content.
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Deliver instructor-led training sessions to Altium customers.
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Maintain up-to-date knowledge of all training content provided to customers.
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Develop and update training content, including scripts, video storyboards, project examples, and independently create technical video series.
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Collaborate with internal departments for new product features and development.
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Provide mentorship and guidance to internal and external trainers.
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Deliver courses as appropriate and updated from time to time.
Qualifications
Experience with Altium Designer preferred but not essential.
Electrical/Electronics engineering background desired.
Some travel across Australia & New Zealand.
