Job description
Agency Department of Health Work unit Alice Springs Hospital
Job title Elective Bookings Scheduler Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $77,344 - $88,179 Location Alice Springs
Position number 41853 RTF 351016 Closing 09/07/2026
Contact officer Lewis Mathieson on 08 8951 7055 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351016
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
To provide high-level administrative support and coordination for the management of elective surgery waitlists, ensuring a
patient-focused service and the efficient utilisation of theatre resources.
Key duties and responsibilities
1. Coordinate scheduling of bookings for elective surgery, including pre-anaesthetic checks, clinical reviews and radiology
appointments.
2. Provide high-level administrative skills to effectively manage and monitor waitlists for multiple specialties.
3. Effectively liaise with patients and /or community clinics to notify patients of their surgery and appointments.
4. Manage and prioritise scheduling of patients in consultation with clinicians.
5. Coordinate appropriate equipment/ pharmaceuticals for surgery as required.
6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being
undertaken in order to ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Demonstrated ability to effectively communicate with patients, their families and people from diverse cultures. This
includes patients with English as a second language and patients from remote indigenous communities.
2. Proven high level of interpersonal, written and oral communication skills to effectively liaise with a diverse range of
internal and external stakeholders, government and non-government agencies, to provide information and coordinate
care.
3. Demonstrated ability to use sound judgment, initiative and analytical skills to prioritise and manage a complex workload,
effectively manage clinical waitlists and meet the needs of a busy service environment.
4. Demonstrated ability to perform calmly and professionally in an environment subject to pressure and change.
5. High level of administrative experience and ability to operate with strong attention to detail.
6. Demonstrated experience in the use of Information Technologies and a range of software applications with accurate data
entry for booking and reporting purposes.
7. Demonstrated ability to adhere to strict patient identification processes and handle confidential information in a discreet
and professional manner.
Desirable
1. Qualification in Medical Terminology or other qualification relevant to the role
Further information
Department of Health has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises,
facilities or vehicles, nor whilst working off-site. Positions may be subject to pre-employment checks such as immunisation
requirements, working with children clearance notice and criminal history checks. A criminal history will not exclude an
applicant from this position unless it is a relevant criminal history. More information on pre-employment checks specific to
this role can be sourced through the vacancy contact.
