Do work that matters
At CommBank, we’re redefining the future of banking through world-class AI innovation. From our executive leadership through to our data scientists, we’re on a mission to transform financial services by embedding cutting-edge AI into every customer experience.
Within Retail Banking Services (RBS), you'll sit at the heart of this transformation—building intelligent, customer-first solutions that make a real difference in people’s lives. Nowhere is this more impactful than in Home Buying , where we help Australians navigate one of the most significant financial decisions they’ll ever make.
The RBS AI team is responsible for leading the delivery of world-class AI and Data Science capabilities to improve the financial well-being of our customers and communities. We’re reimagining the end-to-end journey—leveraging AI, data, and personalisation to make it faster, simpler, and more intuitive for our customers.
See yourself in the team
You’ll join the Retail Banking Home Buying team , within the Customer, Digital and AI function, responsible for delivering world-class AI and data science capabilities that improve the financial wellbeing of our customers and communities.
This team plays a critical role in driving the performance of CommBank’s home lending portfolio—supporting everything from customer acquisition and credit decisioning to pricing, risk optimisation, and retention. Through advanced modelling and real-time insights, we help power smarter decisions across the entire home buying lifecycle.
As a Chapter Area Lead (Executive Manager), you’ll lead a high-performing community of data scientists and AI specialists, driving strategic AI initiatives and building scalable, production-grade solutions across Generative AI, Agentic AI, and Machine Learning.
Your impact
- Shape the future of Home Buying by designing and delivering GenAI and Agentic AI solutions that transform how customers discover, apply for, and manage their home loans
- Drive strategic AI capability across predictive modelling, personalisation, pricing, and portfolio optimisation
- Lead and grow a high-performing AI chapter, uplifting capabilities across deep learning, MLOps, and experimentation practices
- Embed AI into business decisioning, partnering with Product, Pricing, Risk (Line 1), and Finance to deliver measurable outcomes
- Champion innovation at scale, balancing cutting-edge AI with strong governance, risk management, and regulatory alignment
- Contribute hands-on to modelling and solution design where needed—setting the technical standard for excellence
We’re interested in Data Science leaders who bring:
Leadership & Vision
- Proven experience leading multidisciplinary Data Science and AI teams in complex enterprise environments
- Strong track record driving adoption of GenAI, Agentic AI, and advanced ML at scale
- Ability to translate technical capability into clear business value and strategic direction
- Exceptional stakeholder engagement skills with executive presence
Technical Excellence
- Deep expertise in Machine Learning, Deep Learning, and statistical modelling. (Preference for individuals from a statistical, mathematics or computer science background)
- Hands-on experience with Generative AI and Agentic AI frameworks (e.g. RAG, prompt engineering, guardrails, LangChain, LangGraph)
- Strong proficiency in Python, PyTorch/TensorFlow, SQL, and modern data science tooling
- Experience with MLOps, CI/CD pipelines, and scalable ML deployment
- Solid understanding of data engineering (ETL) and cloud platforms (AWS/Azure)
- Familiarity with platforms such as AWS SageMaker and Bedrock highly regarded
Domain & Impact Mindset
- Passion for solving real-world customer problems, particularly in high-impact life moments like home ownership
- Ability to operate across both strategic and hands-on delivery
Working with us
Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.
At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.
We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 26/06/2026
