- Customer service and general administration assistance
- Be part of a supportive organisation with a people-focused culture
- Perth CBD location
The purpose of this role is to deliver professional front-of-house service while ensuring the smooth day-to-day operation of workplace facilities, visitor management, office services and administrative support functions. The role acts as the first point of contact for visitors, members, staff, contractors and stakeholders, while maintaining a safe, organised and welcoming workplace environment.
This is a
full-time, permanent position that will be based in the Perth CBD office.
Key responsibilities include:
- Provide professional front-of-house and administrative support by welcoming members, visitors and stakeholders, managing visitor registrations, mail and courier services, and coordinating reception enquiries through shared inboxes and visitor management systems.
- Support the CEO Office and Policy & Economics team by managing a shared inbox, handling stakeholder correspondence and enquiries, and coordinating meeting requests and logistics for Roundtables and General Council activities.
- Coordinate building, facilities and security operations, including contractor management, workplace maintenance, staff access cards administration and liaison with building management and service providers.
- Manage office supplies, inventory, catering and workplace amenities, ensuring resources are well stocked and operational requirements are met.
- Provide meeting room administration and support, including bookings, room setup, scheduling coordination and maintaining professional, well-equipped meeting spaces.
- Maintain clean, organised and functional communal areas and kitchens, including equipment servicing, stock replenishment and compliance with company policies.
- Provide administrative support across the organisation, including travel and accommodation coordination, staff assistance, and support for the CEO Office, Policy & Economics team and other business units.
- Support organisational operations by maintaining the Reception Manual, managing email distribution lists, and contributing to workplace improvement initiatives and office projects.
About You
To be successful in this role, you will have:
- Demonstrated experience in as a receptionist, front-of-house or administrative support role.
- Pro-active customer focused approach with a commitment to providing a high-quality service.
- Ability to communicate effectively at all levels and build effective business relationships
- Strong organisational and time management skills, with the ability to work independently and prioritise tasks.
- Intermediate Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint.
- Flexible and adaptable, with the capacity to respond effectively to changing business needs and priorities.
About CCIWA
CCIWA is an independent, not-for-profit, Member-based organisation that has been committed to advancing trade and commerce in WA for more than 130 years. Our vision is for WA to be the best place to live and do business. To achieve this, we listen to the needs of all our stakeholders — businesses, families, consumers and the WA workforce – and respond with agenda-setting policy and advocacy work.
CCIWA Culture and Benefits
At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.
We strive to be
curious, contemporary, impactful, and
respectful. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role. We welcome change and diversity as it not only strengthens our values but provides innovation and contemporary thinking that is essential for us to be the peak industry body in WA.
We have a range of benefits to support our employees which includes:
- A variety of working and leave options, including a Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year
- Excellent building facilities
- Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program
- Salary Sacrificing - CCIWA is a rebatable employer
- Active Social Club and Charity Initiative
Find out more about our fantastic culture here https://cciwa.com/about-us/join-our-team/
Our Commitment to Diversity & Inclusion
CCIWA is proud to be an Inclusive Employer for 2025-26 with Diversity Council Australia.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
How to apply
For your application to be considered, you should include:
- A cover letter
- Current CV
Applications close
COB Friday, 21 August 2026 and short-listing for this position will commence immediately. The vacancy may close earlier than stated should we shortlist a suitable candidate.
To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/.
If you have any further questions, please contact the People Team at
[email protected]
The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.
