At AIG, we are reimagining the way we help customers to manage risk. Join us as the Program Director, CORE+ to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Enterprise Risk Management
As well as helping customers to manage risks, AIG faces a wide array of our own risks every day. The Enterprise Risk Management (ERM) team partners across the AIG organization to inform strategic decision-making and to facilitate rational risk-taking that drives profitable growth. ERM ensures we have the right tools, processes and systems in place to identify, measure and manage our risks. As an ERM colleague, you can enhance your acumen by helping to shape and support our approach to risk.
How you will create an impact
This is a high exposure program leadership role supporting the General Manager Australia (Chair of the CORE+ Task Force), and the Chief Risk Officer Pacific (Vice Chair of the CORE+ Task Force). The Program Director will provide the operating rhythm, program controls, stakeholder coordination and delivery oversight needed to execute the CORE+ Action Plan and drive tangible, sustainable outcomes.
AIG’s CORE+ Program – Client Outcomes, Risk Excellence, and more (+) – is the consolidated non-financial risk (NFR) uplift program. It has been established to bring together AIG’s efforts to strengthen governance, accountabilities, organisational design, risk culture and capability, enterprise risk and controls management, and underwriting / managing general agency (MGA) governance across the business in Australia, and New Zealand where relevant.
The role will work closely with CORE+ Task Force and workstream members, Australian and New Zealand leadership teams, the Board, AIG Group and AIG regional stakeholders, as well as Risk, Internal Audit, Legal, Compliance and HR, as well as any external advisers where engaged.
Key accountabilities will include but not limited to:
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Mobilise and maintain the CORE+ Action Plan, roadmap and governance framework.
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Coordinate delivery across all workstreams, tracking milestones, dependencies, risks, issues and decisions.
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Prepare executive, Board and regulator-facing reporting, submissions and decision papers.
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Oversee remediation evidence, closure criteria, validation activities and BAU embedment.
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Drive stakeholder communication, governance effectiveness and transparent escalation.
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Maintain program controls, audit trails and delivery reporting to support regulatory outcomes.
What you’ll need to succeed
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Proven leadership of complex regulatory remediation, risk transformation, governance uplift, or enterprise-wide change programs in heavily regulated environments.
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Extensive program delivery capability, including integrated planning, governance, executive reporting, RAID management, dependency tracking, and evidence-based execution.
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Credible stakeholder management across senior executives, business leaders, Board members, control functions, advisers, and regulators.
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Strong understanding of non-financial risk including operational risk, governance, accountability, risk culture, and control effectiveness.
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Sound commercial judgement, prioritisation skills, and confidence to escalate issues proactively and constructively.
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Ability to balance strategic thinking with execution, maintaining momentum across multiple workstreams while managing sensitive information with discretion.
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Calm, pragmatic and delivery-focused, with sound judgement and the ability to navigate ambiguity.
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Strong communicator and collaborator, able to build stakeholder confidence while driving accountability and outcomes.
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Operates with integrity and discretion, maintaining high standards of governance, quality and execution in fast-paced environments.
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Advanced Microsoft Office skills (Word, PowerPoint, Excel, Outlook) and experience using program management, workflow, or GRC tools.
The following would be highly desirable
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Experience supporting APRA or other prudential regulatory review and remediation programs.
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Experience coordinating independent reviews, internal audit validation, regulatory evidence packs, and closure assurance activities.
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Exposure to accountability frameworks, risk culture, governance (including underwriting and third-party/delegated authority governance), and working within complex regional or global matrix organisations.
The following are the critical measures of success
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CORE+ action plan is effectively governed, resourced and delivered against agreed milestones.
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Executive, Board and regulatory reporting is timely, concise and evidence-based.
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Risks, issues, dependencies and delivery slippage are identified and escalated early.
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Remediation outcomes are independently validated and sustainably embedded into BAU.
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Stakeholders understand program accountabilities, governance requirements and delivery expectations.
Applicants must have valid rights to work in Australia as employer sponsorship is not available for this position.
Ready to find new solutions? We would love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].
Functional Area:
TH - Other
AIG Australia Limited
