Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
About the Role:
As the Executive Assistant to the Critical Care Service Manager, you will play a pivotal role in supporting the leadership and operational success of the Critical Care Service at John Hunter Hospital. Working in a dynamic, fast-paced tertiary healthcare environment, you will provide high-level executive and administrative support that enables the efficient delivery of critical care services across one of the region's largest and most complex clinical portfolios.
Reporting to the Critical Care Administration Manager, you will be a trusted partner to the Critical Care Service Manager, managing a diverse range of confidential, strategic and operational responsibilities with professionalism, discretion and exceptional attention to detail. Your ability to anticipate priorities, coordinate competing demands and foster strong working relationships will be integral to the smooth functioning of the service.
In this role, responsibilities include but are not limited to:
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Deliver proactive executive support, including complex diary and email management, meeting coordination and travel arrangements where required.
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Prepare high-quality correspondence, reports, briefing papers, presentations and other executive documentation.
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Coordinate meetings, committees and governance activities, including preparing agendas, recording accurate minutes and monitoring actions through to completion.
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Manage confidential information and maintain accurate records in accordance with NSW Health policies, procedures and legislative requirements.
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Act as a key point of contact for the Service Manager, liaising professionally with senior medical staff, nursing leaders, executives and a broad range of internal and external stakeholders.
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Provide administrative support for operational projects, workforce management activities, recruitment processes and continuous service improvement initiatives.
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Monitor competing priorities, manage critical deadlines and ensure the timely delivery of administrative and executive support functions.
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Assist with financial administration, procurement processes, data collection and reporting to support informed decision-making.
While this role has no direct reports, it requires a high level of autonomy, initiative and sound judgement. Success in the position will be underpinned by your ability to navigate a complex healthcare environment, build collaborative relationships across multidisciplinary teams and deliver exceptional executive support that contributes to outstanding patient care and service excellence.
Where you’ll be working:
The Critical Care Service at John Hunter Hospital (JHH), part of Hunter New England Local Health District (HNELHD), is at the forefront of delivering life-saving care to critically ill adult and paediatric patients across the Hunter, New England and surrounding regions. As the region's leading tertiary referral hospital, John Hunter Hospital is renowned for providing world-class emergency, trauma, surgical and intensive care services, underpinned by a culture of clinical excellence, innovation, education and research.
This is an exciting opportunity to join a dynamic and high-performing Critical Care leadership team as Executive Assistant. Working in close partnership with the Critical Care Service Manager, Critical Care Administration Manager, clinical leaders and multidisciplinary teams, you will play a pivotal role in supporting the operational success of one of the region's busiest and most complex healthcare services. Your exceptional organisational skills, professionalism and ability to anticipate the needs of senior leaders will be instrumental in ensuring seamless coordination of operational, workforce and governance activities in a fast-paced, rewarding environment.
Based in New Lambton Heights, Newcastle, John Hunter Hospital is entering an exciting new chapter through the landmark John Hunter Health and Innovation Precinct redevelopment. This transformative investment is expanding intensive care, emergency and specialist services while reinforcing the hospital's position as a leading centre for healthcare, education and research in regional New South Wales. Joining the team now means becoming part of a service shaping the future of critical care and making a meaningful difference to the lives of patients, families and communities every day.
What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:
Supportive and collaborative team environment
Ongoing professional development opportunities across the administrative network
Career progression opportunities within NSW Health
Annual leave and paid parental leave for eligible employees
Salary packaging options to increase take-home pay
Fitness Passport and Employee Assistance Program (EAP) to support wellbeing
If this sounds like you, we would love you to apply:
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A highly organised and proactive Executive Assistant who thrives in a fast-paced, dynamic and complex healthcare environment.
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An exceptional communicator with the ability to build trusted relationships across all levels of the organisation while maintaining the highest standards of professionalism and discretion.
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A skilled multitasker who confidently manages competing priorities, anticipates the needs of senior leaders and delivers high-quality outcomes under pressure.
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Someone with outstanding attention to detail, sound judgement and a commitment to excellence in every aspect of their work.
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A collaborative team player who embraces challenges, demonstrates initiative and contributes to a positive, high-performing workplace culture.
Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you!
Additional information:
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An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.
To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
- about applying for this position
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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