Location:
Melbourne & Regional Victoria
About Realcorp Commercial Cleaning
Realcorp Commercial Cleaning is a specialist commercial cleaning provider operating across Melbourne and Regional Victoria. We service residential apartment building common areas (owners corporations), student accommodation, and commercial office environments.
Our growth is underpinned by exceptional people, professional standards, a client and outcomes-focused culture, and smart operational systems.
We are currently seeking a reliable and experienced Cleaning Supervisor to join our operations team and support the continued growth of the business.
About the Role
The Cleaning Supervisor is responsible for the day-to-day supervision of cleaning teams across a portfolio of sites.
Working closely with the Operations Manager, this role ensures cleaning services are delivered consistently to Realcorp’s quality standards, staff are supported and developed, and client relationships are proactively managed.
This is a hands-on operational role suited to someone with strong leadership skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.
The majority of sites operate during business hours; however, some evening availability is required for inspections and operational support.
Key ResponsibilitiesOperations & Quality
- Conduct regular site inspections to ensure service quality standards are maintained
- Identify and resolve cleaning issues or service gaps promptly
- Support safety compliance across all sites within the portfolio
- Assist with specialised cleaning tasks where required
- Ensure cleaners are following site scopes, schedules, and procedures
Team Leadership & Development
- Train, coach, and support cleaning staff
- Lead teams to deliver consistent service outcomes
- Foster a positive and professional team culture
- Support staff development and performance improvement
Client & Stakeholder Management
- Maintain strong relationships with clients and site stakeholders
- Respond professionally to client queries and concerns
- Represent the Realcorp brand professionally at all times
Administration & Reporting
- Respond to staff and client queries between 7:00 AM – 5:00 PM
- Conduct at least one evening inspection per week
- Maintain accurate operational records and reporting
- Communicate issues and updates to the Operations Manager
About You
To be successful in this role, you will demonstrate:
- Previous supervisory or team leadership experience
- Strong organisational and time management skills
- Ability to manage a high volume of operational tasks
- High attention to detail and commitment to quality outcomes
- Strong written and verbal English communication skills
- Professional presentation and problem-solving skills
- Ability to work independently and lead teams effectively
- Reliable and proactive approach to operations
Spanish language skills are highly regarded.
Essential Requirements
- Current full driver’s licence
- Full-time availability
- Full working rights in Australia
- Minimum 1 year of experience in cleaning or facilities services
- Ability to travel between sites across Melbourne when required
What We Offer
- Full-time stable position
- Supportive operations team environment
- Opportunity for long-term career growth
- Diverse portfolio of residential and commercial sites
- Professional and structured operational systems
- Opportunity to contribute to a growing business
Experience
- Cleaning or facilities services: 2 years minimum preferred
- Supervisory or leadership experience preferred
Licence / Certification
- Driver Licence required
- WWCC Preferred
Pay: $65,000.00 – $70,000.00 per year
Application Question(s):
- Do you have Full-Time working rights?
Experience:
- Cleaning: 2 years (Preferred)
Licence/Certification:
- Working with Children Check (Preferred)
- Full Driver Licence (Preferred)
Work Authorisation:
Work Location: In person
