WHO WE ARE
Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands.
We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 75+ stores across Australia and New Zealand.
At JD Sports, we don't follow trends, we create them. We are looking for passionate people to join our team and help us stay elite in our field.
Join a business that's continuing to grow at pace across Australia and New Zealand, with 10+ new stores set to open in 2026, creating exciting opportunities for further career development.
THE ROLE
As a Cluster Visual Merchandise Manager, you will lead and develop the in-store Visual Merchandising teams across 5 stores spanning the Gold Coast and South Brisbane (Robina, Pacific Fair, Logan, Browns Plains and Toowoomba).
The role is centred around building, coaching and supporting the Visual Merchandisers to uphold a consistent, premium standard across every store and turning great presentation into stronger sales.
Reporting to the Queensland Area Visual Merchandise Manager, you will visit your stores on regular rotation to develop your team, identify commercial priorities, and make sure every store reflects the JD Sports brand at its best.
YOUR MANDATE
Lead, coach and develop the in-store VM team across your five-store cluster
Build VM bench strength through recruitment, induction and training
Drive consistent, premium visual standards across every store
Turn commercial visual decisions into measurable sales growth
Manage visual communication and campaign execution across the cluster
Partner with Area Managers, Buying, Marketing and Support Office
KEY ACCOUNTABILITIES
Lead & Develop the VM Team
Lead, coach and develop the in-store VM team to deliver visual excellence in line with company guidelines
Talent spot and recruit high-calibre Visual Merchandisers who embody the JD Sports DNA
Identify training needs with L&D and upskill store VMs and management teams on VM standards
Visual Standards & Commercial Impact
Work with Area Managers and store teams to make commercial layout decisions that drive sales growth
Interpret local and seasonal trends while maintaining corporate brand identity
Use company reporting to evaluate store performance and identify commercial opportunities
Coach your team to action plan and turn around underperforming stores
Monitor controllable VM and display costs to protect profitability
Campaigns, Stakeholders & Communication
Manage visual updates and communication direction to stores
Support campaign and product launch execution across the cluster
Liaise with Buying and Marketing to align stock priorities and in-store campaigns
Set clear weekly priorities and expectations for your team
Operational Excellence
Visit all stores on regular rotation to develop the team and identify priorities
Use ReStore to follow up and feedback on required actions
Monitor BOH standards, replenishment and stock movement across stores
Ensure pricing and ticketing activity is delivered to JD standard and to deadline
Uphold WHS standards across all VM activity
WHAT WE'RE LOOKING FOR
5 years in a senior VM role across multiple sites
Proven ability to lead, motivate and develop a VM team
A commercial individual with a creative eye for effective visual solutions
Strong stakeholder management, able to build rapport at all levels
Excellent communication, able to give intelligent, articulate and concise feedback
Highly organised, able to handle large volumes of work to tight deadlines
Comfortable travelling regularly across the cluster, including Toowoomba
Intermediate Excel, Word and PowerPoint skills
You deliver success through the motivation and development of your team, with the commercial instinct and creative eye to lift standards across every store.
WHAT'S IN IT FOR YOU?
Lead VM across five stores in two of Queensland's key retail regions
Build and develop your own VM team
A clear pathway toward Area and National VM leadership
Competitive base salary + super + car allowance [confirm before posting]
Training and development opportunities to grow your career
Staff discount and access to industry-leading brands
Please note, by applying for this role you consent to completing a VEVO Check to verify your working rights where required.
