Classification: Technical Officer Level 1
Salary: $74,490 - $75,529 plus superannuation
Position No: 17148-02RGZ
Directorate: Canberra Health Services
Advertised (Gazettal date): 14 August 2026
Contact Officer: Louise Hyndes on [email protected] or (02) 5124 3717
What can we offer you:
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Competitive pay rates and excellent working conditions within a tertiary hospital.
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Salary Packaging with many options that provide full fringe benefits tax concessions.
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Flexible working conditions.
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Access to Employee Assistance Program.
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Access to onsite Physiotherapists.
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Access to onsite cafes, staff cafeteria, pharmacy and gift shop.
About the Role:
ACT Pathology is a division of Canberra Health Services, with laboratories located at both Canberra Hospital and North Canberra Hospital, operating 24 hours a day, 7 days a week, all year round. Collection Centres are also located across seven other sites.
ACT Pathology provides diagnostic and consultative services to medical specialists, general practitioners and their patients, both in hospital and throughout the community.
Customer Services, ACT Pathology, is primarily the liaison between patients, clinicians and the laboratory. The team is responsible for the collection of pathology samples from patients within Canberra Hospital, North Canberra Hospital and National Capital Private Hospital, as well as outpatient Collection Centres within the community. Customer Services also provides a home collection service for patients who are too frail to attend an outpatient collection room.
Under the direction of the Customer Services Manager and the Pathology Collections Manager, you will be required to perform collection procedures across all sites, undertake reception duties, complete data entry, maintain stock and act as a liaison between patients and clinicians.
Customer Services operates Monday through to Sunday, between the hours of 7:00am and 5:30pm, including public holidays.
This is an opportunity to join ACT Pathology and contribute to a service that plays an important role in supporting patients, clinicians and the broader community through the delivery of essential pathology services.
For more information regarding the position duties click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
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Undergo a pre-employment National Police Check.
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Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Note: This is a full-time temporary position available for 20 months with the possibility of extension and/or permanency.
For more information on this position and how to apply “click here”
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.
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This is a full-time temporary position available for 20 months with the possibility of extension and/or permanency.
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