Organisation/Entity: Transport For NSW
Job category: Projects
Job location:
Parramatta, NSW, AU, 2150
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Job reference number: 108714
Employment type: Permanent Full-Time
Salary range: $121175.0-$135716.0
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You excel at connecting the dots as a problem solver, ensuring the seamless delivery of reliable services from beginning to end.
Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.
In this role, you'll:
The Technical Specialist ensures the stability, performance, and compliance of ticketing applications through proactive monitoring, incident management, and operational readiness activities. The role is accountable for maintaining configurations, conducting testing and root cause analysis, and collaborating with internal teams and vendors to resolve complex technical issues. It also contributes to risk management, reporting, and continuous improvement while balancing operational support with system enhancements.
For more information on this position and business unit, view the role description and information pack.
About you
The ideal candidate is a detail-oriented technical professional with strong experience supporting enterprise applications, particularly in complex, integrated environments. They possess excellent analytical and problem-solving skills, with the ability to manage incidents, assess risks, and ensure compliance with security and regulatory standards. Effective communication and collaboration skills are essential, alongside the ability to prioritise competing demands in a fast-paced operational setting.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Monday 10 August 2026
For more information about this role, please contact
[email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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