Join the vibrant team at Piccolo Me Homebush West - lead a team to Greatness!
We're looking for a passionate and experienced Cafe Manager to lead our dynamic team and ensure the smooth and efficient operation of our new flagship store at Homebush West. If you thrive in a fast-paced environment, love coffee and delicious, healthy food, and have a knack for building strong teams and delivering exceptional customer service, we want to hear from you! Our newly opened store has had a major overhaul from its previous cafe life, and now is branded Piccolo Me, with a SolBowl.
About Us:
Piccolo Me is renowned for its high-quality coffee and amazing food. We have 50 stores nationally and growing. Our Homebush West store is state of the art - with no expense spared. We are about quality and service.
About the Role:
As a Cafe Store Manager, you will be responsible for the overall success of the store, including:
- Team Leadership & Development: Recruiting, training, mentoring, and motivating a high-performing team. Creating a positive and inclusive work environment. Scheduling staff effectively to meet business needs.
- Operational Excellence: Overseeing daily store operations, ensuring smooth service, and maintaining high standards of cleanliness and hygiene. Managing inventory levels, minimizing waste, and controlling costs. Implementing company policies and procedures.
- Customer Service: Providing exceptional customer service and resolving customer issues effectively. Building strong relationships with regular customers.
- Sales & Marketing: Driving sales and achieving store targets. Implementing local marketing initiatives and promotions. Monitoring sales performance and identifying opportunities for growth.
- Financial Management: Managing store budgets, tracking expenses, and ensuring accurate cash handling procedures.
- Compliance: Adhering to all relevant health and safety regulations, as well as company policies and procedures.
Key Requirements:
- Proven experience as a Store Manager (preferably in the hospitality industry).
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong organizational and time-management skills.
- Knowledge of coffee and food preparation (advantageous).
- Basic computer skills and POS experience.
- Current NSW Food Safety Supervisor Certificate (or willingness to obtain one).
- Potential for Alcohol sales - so experience with this would be great also.
Benefits:
- Competitive salary commensurate with experience.
- Opportunity to work in a fun and dynamic environment.
- Be part of a growing and successful business.
- Staff discounts on Piccolo Me & SolBowl products
- Ongoing training and development opportunities.
To Apply:
If you are a passionate and experienced Cafe/ (Store) Manager looking for a rewarding opportunity, we encourage you to apply! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role. Immediate start! Let's talk today, not tomorrow.....
Pay: $66,500.00 – $75,000.00 per year
Benefits:
Work Location: In person
