We are looking for experienced and enthusiastic Floor Staff to join the front-of-house team at Neighbour at Gasworks Plaza. This is a table service role — you will be the face of Neighbour on the floor, delivering warm, attentive, and knowledgeable service to every guest who walks through the door.
You will report to the Venue Manager. We are hiring for both full-time (38 hours per week) and casual positions — Neighbour operates seven days a week and your roster will be set across five consecutive days accordingly. Weekend availability is a must.
If you are a natural host who takes genuine pride in the guest experience, loves great food and beer, and thrives in a busy neighbourhood venue — this role was built for you.
What You Will Be Responsible For
- Deliver food and beverages to guests efficiently, accurately, and with warmth
- Provide attentive, personalised table service that reflects the Neighbour ethos
- Maintain a thorough knowledge of the full food and beverage menu and communicate it confidently to guests
- Take orders accurately and relay them to the kitchen and bar teams with clarity
- Create a welcoming atmosphere on the floor that makes every guest feel at home
- Manage the flow of the floor during service, working closely with the bar and kitchen teams
- Clear and reset tables promptly and to the required standard between sittings
- Assist with managing bookings and providing wait times to walk-in guests
- Handle guest feedback professionally and escalate issues to the Venue Manager when required
- Maintain cleanliness and presentation of all front-of-house areas throughout service
- Assist with opening and closing procedures as required
- Uphold responsible service of alcohol standards at all times
- Support the broader FOH team and assist where needed during busy periods
What We Are Looking For
- Minimum 1 year of experience in a floor or table service role in a quality hospitality venue
- A warm, genuine personality with a natural ability to connect with guests
- Strong knowledge of food and beverage service standards
- Enthusiasm for craft beer and food — and a desire to keep learning
- Ability to work efficiently and calmly under pressure during busy service
- High standards of presentation, professionalism, and personal hygiene
- Current RSA certificate (Queensland)
- Physically capable of working on your feet for extended periods
- Reliable, organised, and a genuine team contributor
- Available across a rotating roster including weekends — Friday and Saturday availability is essential
Why Neighbour?
- A well-established venue with a strong identity, great food and beer, and a community that genuinely loves it
- A supportive Venue Manager invested in your development
- The opportunity to grow your hospitality knowledge working alongside a craft brewery
- Staff benefits including product discounts and access to Range Brewing events
- Real opportunities to grow within a hospitality group that is expanding
- A positive, professional team culture
- Start date mid to late August 2026
How to Apply
Send your CV and a short cover letter to [email protected]. Tell us a bit about yourself and why you’d be a great fit for the Range team. We are looking for the right candidate to fit our culture. Please let us know why you think you’d fit in and what attributes you can bring to the team. We need to know that you want to work with us, not that you just want a job. Please start the subject line of your email with the house () emoji and remember to add files as a PDF.
