La Prairie/CHANTECAILLE is seeking a highly organised and proactive Office and Operations Administrator to support the business during a critical transition period. This role is designed to address a gap in operational capacity and ensure continuity of key activities. Working closely with the Managing Director and leadership team, the role provides hands-on administrative, HR, and sales support, enabling leaders to focus on strategic priorities while ensuring smooth day-to-day operations.
RESPONSIBILITIES:
Executive & Administrative
- Provide end-to-end administrative support to the Managing Director and leadership team
- Prepare and distribute templates for completion of presentations, reports, and correspondence
- Coordinate key internal meetings and events
- Coordinate strategy meetings and ensure follow-up actions are delivered
People & Culture
- Support onboarding, employee documentation, and HR administration
- Support internal communications, compliance activities and workplace policies, and regional/global initiatives
- Support management team with performance review cycles.
- Support planning and execution of key internal events (e.g. planning days, communication sessions)
- Contribute to company culture initiatives and employee experience programs
Coordination & Execution
- Oversee day-to-day office operations and coordination
- Ensure continuity of operational tasks previously handled by leadership
- Act as a central coordination point across functions
- Support cross-functional activities (finance admin, procurement, reporting)
Process & Efficiency
- Identify and implement process improvements
- Standardise and document workflows
- Leverage tools (including AI and Microsoft Office) to improve efficiency
REQUIREMENTS:
- 10+ years’ experience in executive support, administration, or operations
- Strong experience across admin, HR support, and business coordination
- Highly organised, detail-oriented, and able to manage multiple priorities
- Proactive, hands-on, and solution-driven
- Strong communication and stakeholder management skills
- High level of discretion and professionalism
- Advanced Microsoft Office skills; experience using automation/AI tools beneficial
- Experience in luxury retail or similar environment (preferred, not essential)
Contract Detais
- 12-month fixed-term contract
- Full-time role
- Office based- North Ryde
