Big Event Picnic Tables – Lilydale, VIC
Casual | Wednesday full day + Thursday half day
Additional hours in Peak Periods and staff leave
School-hours flexibility available if required
We’re looking for a switched-on, organised and proactive person to help keep our busy event business running smoothly.
This isn't a role where you'll just sit and wait for the next task.
We need someone who can think on their feet, solve problems, take initiative and see what needs to be done without constantly being told.
The Role
You'll be helping with the day-to-day administration and customer service side of Big Event Picnic Tables, including:
- Answering incoming phone calls and emails
- Responding to customer enquiries
- Calling clients and following up quotes, bookings and information
- Using Xero for quoting, invoicing and general administration
- Updating customer and job information
- Helping coordinate upcoming event bookings
- Following up outstanding information from clients
- Assisting the team during our busy event periods
- General office and administration duties
Who We're Looking For
The right person will be:
- A quick thinker and good problem solver
- Proactive and able to use their own initiative
- Confident speaking with customers on the phone
- Friendly and professional
- Organised and good at keeping on top of multiple things
- Comfortable with computers and learning new systems
- Able to work independently without needing constant direction
- Someone who notices something needs doing and gets it done
Experience with Xero would be a big advantage, although we're happy to train the right person who is confident with technology.
Hours
The regular hours will be approximately:
Wednesday – Full day
Thursday – Half day
We're happy to work around school drop-off and pick-up times if required, particularly for the Thursday shift.
As an events business, things get much busier at certain times of the year, so there will also be opportunities for additional casual hours during our peak periods.
About Us
Big Event Picnic Tables supplies event furniture to festivals, sporting events, corporate activations and major events across Australia.
We're a hands-on business with a small team, so we're looking for someone who wants to become part of the operation and genuinely help keep things moving.
If you're organised, switched-on and the type of person who sees a problem and starts working out the solution, we'd love to hear from you.
Pay: $34.00 per hour
Expected hours: 8.0 – 15.0 per week
Application Question(s):
- What experience do you have with Xero?
- This role involves answering phones and calling customers. How confident are you speaking with clients over the phone?
- A customer calls with an urgent problem and you don't immediately know the answer. What would you do?
- What computer programs or systems have you regularly used in previous roles?
Work Location: In person
