Full Face Orthodontics is looking for an enthusiastic, reliable and friendly Dental Receptionist to join our growing team across our Brunswick West and Malvern clinics.
We are a busy orthodontic practice focused on providing a high level of patient care and creating a welcoming experience for every patient and family who walks through our doors.
The Position
We are looking for someone who is confident, organised and enjoys working in a fast-paced environment.
What we offer:
- Guaranteed 4 days per week
- Potential for additional shifts/hours depending on clinic needs
- Work across our Brunswick West and Malvern locations
- A supportive and friendly team environment
- Opportunity to develop your skills within a specialist orthodontic practice
- A busy and varied role with plenty of patient interaction
Key Responsibilities
- Welcoming patients and families in a warm and professional manner
- Answering phone calls and responding to patient enquiries
- Managing appointments, bookings and cancellations
- Checking patients in and out
- Processing payments and assisting with accounts
- Communicating treatment and appointment information clearly
- Managing emails and general reception enquiries
- Liaising with clinicians, dental nurses and other team members
- Maintaining accurate patient records
- Keeping reception and waiting areas organised and presentable
- Providing excellent customer service throughout the patient journey
About You
The successful candidate will ideally have:
- Excellent communication and customer service skills
- A friendly, positive and professional attitude
- Strong organisational and time-management skills
- The ability to multitask in a busy environment
- Confidence using computers and practice management software
- Excellent attention to detail
- The ability to work independently as well as part of a team
- Flexibility to work between Brunswick West and Malvern
- A reliable and punctual work ethic
Dental experience is highly desirable, but we are also happy to consider applicants with strong reception/customer service experience who are willing to learn.
Important
This position requires the successful applicant to be available to work at both our Brunswick West and Malvern clinics.
A minimum of 4 shifts per week is guaranteed, with the possibility of additional days depending on availability and clinic requirements.
If you are friendly, organised, energetic and enjoy working with people, we would love to hear from you!
Apply now to join the Full Face Orthodontics team.
Pay: $27.26 – $35.00 per hour
Work Location: In person
