When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.
About the role
As Coordinator of our Family Wellbeing Support Service, you will oversee the day-to-day operations of the service, ensuring the delivery of high-quality, trauma-informed support to infants, children, young people, and their families. You will provide leadership across service coordination, intake, case planning, and program delivery, ensuring responsive and effective support pathways that promote stability, wellbeing, and independence for families.
You’ll lead and supervise a small team, supporting their professional growth while fostering a collaborative and reflective team culture. You will also contribute to service improvement through stakeholder engagement, community collaboration, and participation in sector networks and events.
This is a permanent full-time opportunity based between our Mirrabooka and West Perth offices. Travel between these offices is a requirement of this position.
About you
You’re an experienced and grounded human services professional who thrives working with young people and families navigating complex circumstances. You enjoy variety in your work, can adapt to changing needs, and bring a calm, solutions-focused approach to challenging situations.
In addition, you will also possess:
- A tertiary qualification in a relevant Human Services field (desirable)
- Demonstrated experience in case management with young people and families, particularly those experiencing complex needs or at risk of homelessness.
- Strong understanding of trauma-informed practice and evidence-based approaches
- Demonstrate a strong understanding of the developmental needs of infants, children, and young people across a range of ages and stages, including the impact of trauma, family dynamics, and social factors on wellbeing and development.
- Excellent communication and stakeholder engagement skills
- Experience mentoring, coaching, or supervising staff.
- Current Working with Children Check
- Valid Driver’s Licence
- National Police Clearance (obtained within the last six months)
About the benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you’ll also enjoy access to:
- Not for profit Salary Packaging options up to $18,000!
- 5 Weeks Annual and 3 Weeks Personal Leave per annum
- Access to an annual Fleet Allowance of up to $15k
- Free on-site parking (based on availability)
- Childcare discounts for your little ones
- Options to purchase additional leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations.
To Apply
Click "Apply Now" to visit our website and share your application. Applications close on 6 June, 2026, but don't wait—apply early, as the recruitment process may begin before the closing date.
Please note all applications must be received via the online portal to be considered.
Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at [email protected] we would love to hear from you.
When life needs care, we are there
As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.
