Classification: Administrative Services Officer Class 5
Salary: $95,722 - $100,956 plus superannuation
Position No: 67172, Several
Directorate: Director of Public Prosecutions
Advertised (Gazettal date): 15 July 2026
Contact Officer: Melissa Gumley on [email protected] or (02) 6205 5661
Details: We are currently advertising opportunities for both Witness Assistance Service (WAS) ASO5 and Senior Witness Assistance Service (WAS) ASO6 roles.
Interested applicants are encouraged to carefully consider the responsibilities and capability requirements of each position and apply for the role, or roles, that best align with their skills, experience, and career aspirations. Applicants may apply for both positions where they believe they meet the requirements and can demonstrate the capabilities relevant to each classification level.
Please note that applicants can only be considered for positions for which they have formally applied. If you wish to be considered for both the WAS ASO5 and Senior WAS ASO6 roles, you must submit a separate application for each position.
The role of the Witness Assistance Service (WAS) officer is to act as a bridge between victims/witnesses and their family members, prosecutors, and external agencies. The role advocates on behalf of victims and witnesses, from within the DPP structure, to ensure best practice and a trauma informed approach by the DPP. The role provides procedural support and information to witnesses and victims to ensure they can understand the Court proceedings and supports them to fully participate.
This role liaises with other agencies to refer vulnerable victims and witnesses for further professional support and services.
The position(s) sit within an established team of dedicated Witness Assistance Service (WAS) Officers. The role reports to the Witness Assistance Service Manager, who supports the development of the WAS team, manages workflow and allocations, and assists with complex matters requiring advocacy. WAS Officers are further supported through ongoing guidance, mentorship and professional development provided by Senior WAS Officers.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other requirements:
Essential
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Demonstrated experience in provision of case management in trauma related areas such as child sexual assault, adult sexual assault, domestic violence and grief and loss.
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The successful candidate/s will be required to produce a current National Police Check
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Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra (act.gov.au)
Highly Desirable
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Tertiary qualifications in social work, psychology, counselling, criminology, human services or a related discipline.
Notes: Selection may be based on application and referee reports only. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
we currently have a second position available at the Administrative Service Officer Class 6 - Senior Witness Assistance Service (WAS) Officer. We recommend apply for the position that best suitable your capabilities listed in the Position Description.
Administrative Service Officer Class 6 - Senior Witness Assistance Service (WAS) Officer
How to Apply: Please provide:
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A completed Application Coversheet.
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Contact details for two referees.
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A curriculum vitae that outlines your skills and experience.
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A response addressing the identified capabilities of no more than two pages, describing how your knowledge, experience and qualifications meet the skills and capabilities required for this role.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.
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