Senior Learning & Development Specialist
People & Culture | Centre Support Office
We’re looking for a creative, commercially minded Senior Learning & Development Specialist to join our Organisational Capability team. In this role, you’ll bring our people and capability strategy to life by designing and delivering engaging, scalable learning experiences that make a real impact across the business.
This is a hands-on role combining instructional design, program delivery and project management, with a strong focus on digital learning and capability uplift.
The role:
- Design and deliver high-impact learning programs including onboarding, leadership development and role-specific training.
- Translate business needs into engaging, user-focused learning solutions across digital and face-to-face formats.
- Manage and continuously improve content within our Learning Hub using tools like Articulate, Canva and SuccessFactors.
- Partner with subject matter experts, operations and stakeholders to identify capability gaps and development opportunities.
- Lead end-to-end development of learning assets including eLearning modules, videos, toolkits and microlearning content.
- Manage multiple projects, timelines and stakeholders to deliver key capability uplift initiatives.
- Support evaluation of learning effectiveness through engagement metrics, assessments and feedback.
- Contribute to embedding a strong learning culture across centres.
Skills and experience you’ll need to be successful:
- Degree qualified in Education, Adult Learning, Communications or a related discipline.
- Minimum 5 years’ experience in Learning & Development, instructional design or similar.
- Proven experience designing digital learning content using tools such as Articulate Storyline, Canva or similar.
- Strong understanding of adult learning principles and learning frameworks (e.g. 70:20:10).
- Experience working in complex or regulated environments.
- Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment.
- Experience working with culturally and linguistically diverse (CALD) learners.
- Excellent communication, stakeholder engagement and collaboration skills.
Why join us?
Join a purpose-driven organisation where your work directly contributes to building capability and empowering our people to succeed. We foster a collaborative, supportive environment where innovation in learning is encouraged and valued.
What we offer:
- Flexible working (including 1 day per week from home)
- Mobile phone
- Opportunity to drive impactful, organisation-wide learning initiatives
- A collaborative and values-led culture
Our Safety Commitment
We are committed to creating a safe, inclusive and respectful workplace for everyone. We uphold the safety, rights and wellbeing of all children with a zero-tolerance approach to harm, and we extend this commitment to our employees and their families.
Permanent Full-time position | Monday to Friday, 38 hours per week
