The Direct Sales Consultant contacts Maxxia customers to educate them on the benefits of novated leasing. The aim of the role is to increase customer awareness of the prospect of salary packaging a car and qualifying them as a genuine lead which can be converted into car leasing customers.
Bring you contact centre, phone-based sales or collections experience and leverage it into being able manage and convert a portfolio of customers, generating novated leasing sales for the business.
Sales
- Cross-sell new products and services to existing customers efficiently
- Use provided information to clearly communicate features and benefits of novated leasing and related offerings
- Conduct outbound calls to employees within targeted employer campaigns using a dialer
- Work towards agreed KPIs that contribute to overall sales targets
- Foster and promote a strong sales culture within the Direct Sales team
- Provide feedback on call centre performance and promotional activities, including recommendations to improve sales results
Service Delivery
- Demonstrate knowledge and a basic understanding of salary packaging and novated leasing
- Handle inbound and outbound calls professionally, courteously, and accurately
- Build strong working relationships with clients and colleagues
- Anticipate client needs and continuously improve service delivery
- Apply knowledge of relevant legislation and contractual requirements
- Identify and convert sales opportunities
General Duties
- Maintain accurate records of leads for reporting purposes
- Actively contribute to team meetings
Success is…
A passion to work in sales
The will and desire to succeed
Excellent communication skills (verbal and written)
Exceptional problem solving skills
Ability to overcome objections and find solutions
Recent experience working in Contact Centre, Retail or Hospitality
What we can offer you:
· Strong culture and the support of a values-based recognition program
· Novated leasing benefits and discounts
· 12 weeks paid parental leave
· Comprehensive learning and development opportunities to support your career growth
· Sonder digital wellbeing platform , providing personalised support 24/7, plus annual flu vaccinations
· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
· Exempt Employee Share Plan
· Volunteer leave & Career break
· MMS Rewards program
Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.
· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
· We value the skills and attributes veterans can bring to our organisation.
· We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]
