The American Express Brand Team is responsible for building a great connection with existing customers and prospects by connecting to the hearts and minds of Australians. The Local Brand Team works closely to champion, protect and support the American Express Brand in Australia and New Zealand (ANZ) in close collaboration with our Global Brand Marketing Team. Our remit works across Consumer, Business & Merchant objectives.
This is an exciting opportunity for a dynamic & passionate entry level Brand marketer to join the American Express Brand & Member Experiences Team to support Brand initiatives across ANZ. We are looking for a keen and driven Marketing Coordinator who understands the importance of Brand in driving business outcomes and is looking to build their foundational marketing knowledge.
The Brand Marketing Coordinator will be part of a high-performing team and responsible for executing and reviewing multi-channel marketing activity across the Business. The team’s core measures of success are driving Brand Consideration uplift and growing acquisition demand for future Card Members. The ideal candidate for this role will need robust stakeholder management skills, strong attention to detail and a creative thinker who is calm under pressure and has a positive, ‘can-do’ attitude to join our small but mighty team.
- Tertiary qualification in marketing or business discipline preferred
- 1-2 years’ experience in marketing and campaign management preferred
- Experience in managing multiple projects, simultaneously adhering to timelines and competing priorities
- A self-motivator who takes initiative when faced with a challenge
- Customer-focused with the ability to build effective internal partnerships
- Agency management experience highly regarded - ability to foster positive, productive relationships with agencies, ensuring deliverables are being met
- Strong stakeholder management skills including working with compliance and legal teams, peers, senior management and central stakeholders
- Budget management experience and sound Excel skills
- Ability to optimise internal process as business needs evolve and bring innovative thinking to existing process
- Team player who is proactive and flexible with a positive attitude
- Results oriented with excellent organisational skills, and written & oral communications skills
- Strong attention to detail – ability to think through and understand marketing campaign constructs and customer journeys to ensure flawless execution; ensure all content is ‘on brand’ and passes our high brand standards
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
